• Handling all Domestic and International reservations.• Ticketing through Galileo GDS system.• Knowledge of LCC flights.• Supervising team members on Re-Issues & Revalidation.• Tourism Queries

1.Targeting new Companies to increase the revenue of the company.2.Handling all domestic and international queries.3.Ticketing through Galileo CRS system.

Business Development of Onsite and Offshore Software Development Services.New Campaign strategies and planning, sales forecasting.Identify new opportunities for software development and consulting services in prospective and existing clients.Team Campaign Allocation, Onsite - Offshore Marketing co-ordination.

Process Indian Airlines.1)Handling inbound reservations for international and domestic sectors.2)Independently handling all the reports for outbound calls.3)Managing all the promotions of Indian airlines marketing schemes.4)In charge for complete screening of reservations & supervising the Auctioning of schedule change PNR’s (Queue offloading).5)Dealing with all the frequent flyer members of Air India & Indian Airlines & Responsible for sending out message to all nationwide passengers in the cases of flight cancellations.6)Training all the juniors & new comers with the latest technologies of CRM such as IBM.