Anwesha Mitra Email & Phone Number

Pune, Maharashtra, India

● Led product management initiatives for 16 Managed Care Products by building product roadmaps, conducting market analysis and business projections forecasting, in line with the business objectives. ● Achieved 150% increase in wallet conversions for Bajaj Labs leading to cashless reimbursement growth by 2300 bps. ● Conducted cost benefit analysis in collaboration with Product Rx team to fixate pricing for Managed Care products. ● Collaborated with UI/UX, marketing, content, and… Show more ● Led product management initiatives for 16 Managed Care Products by building product roadmaps, conducting market analysis and business projections forecasting, in line with the business objectives. ● Achieved 150% increase in wallet conversions for Bajaj Labs leading to cashless reimbursement growth by 2300 bps. ● Conducted cost benefit analysis in collaboration with Product Rx team to fixate pricing for Managed Care products. ● Collaborated with UI/UX, marketing, content, and technology teams to translate product requirements into reality. ● Spearheaded enhancements for Managed Care/ Labs products basis user adoption, data driven insights and feedback. Show less

Chennai, Tamil Nadu, India

● Implemented CLCM framework to streamline end to end customer journeys for Credit Card Portfolio customers. ● Implemented real-time limit enhancements & upgrade digital projects for channels like Adobe, EVA, and Cross Sell opportunities to increase penetration from 27% to 45% from 2019- 2022. ● Ensured market active & relevant credit card ownership for portfolio customers, facilitating monthly credit card migration & renewal activities by engaging with Dispatch, Plastics, & Operations… Show more ● Implemented CLCM framework to streamline end to end customer journeys for Credit Card Portfolio customers. ● Implemented real-time limit enhancements & upgrade digital projects for channels like Adobe, EVA, and Cross Sell opportunities to increase penetration from 27% to 45% from 2019- 2022. ● Ensured market active & relevant credit card ownership for portfolio customers, facilitating monthly credit card migration & renewal activities by engaging with Dispatch, Plastics, & Operations for effective communications & delivery. ● KPI metric tracking for physical channels and managing BAU tasks in collaboration with operations stakeholders. ● Led strategic partnerships to enhance service offerings, drive higher conversions & improve customer satisfaction. ● Aligned rewards & recognition programs to incentivize employees & boost limit enhancement/ card upgrade numbers. Show less

Chennai, Tamil Nadu, India

Chennai Area, India

Manage incubation program named Project Delta, a recruitment driven platform. Comprehend clients' requirements, shortlist candidates for various roles, draft knowledgetesting case studies, & build alumni relationship with various institutes all over India.

Chennai Area, India

Cross-examine and verify NBFC payment records by checking invoices and payment details and procure a general understanding of how an NBFC functions.

Master Of Business Administration, Human Resources Management/Personnel Administration, General

Activities and Societies: Member of Synergy- HR Committee & Head of Abhinay- Drama Club of Institute for Financial management.

Bachelor Of Commerce - Bcom

Bachelor Of Commerce - Bcom, Accounting And Finance