Provided students with one-on-one support in resolving concerns regarding C and x86/x86-64 assembly language programming in a Linux environmentPresented on topics in machine architecture and lower-level programming to groups of up to 50 studentsAssessed students’ command of the course material through grading of projects and exams

Worked independently to facilitate the launch of the web app developed by the internship teamConstructed a continuous development pipeline with development, test, and production environments using HerokuApplied continuous integration to the app repository using Github

Leveraged the Ruby on Rails framework and the agile method of software development to deliver a product meeting client specificationsDeveloped a comprehensive test suite to ensure desired behaviorProvided project updates and managed client expectations by translating complex technological concepts to common languageConstructed and maintained a database for client data using PostgreSQL

Troubleshot technology issues from all areas of the university, tracking and resolving these issues using the ServiceNow ticketing systemEmployed and maintained a large technical knowledge base to provide relevant and helpful information to clients and internal usersResolved client complaints using clear and effective explanations, escalating to different service tiers as necessaryProvided excellent customer service to clients via phone, email, and in person

Provided age-appropriate developmental and educational support to over 100 preschool students,ranging in age from 3 months to 5 yearsCommunicated effectively and compassionately with parents and guardians on sensitive topics regarding their children’s personal and developmental needsUsed online tools to document and analyze the progress of each individual studentParticipated in monthly professional development opportunities covering many diverse themes relatingto… Show more Provided age-appropriate developmental and educational support to over 100 preschool students,ranging in age from 3 months to 5 yearsCommunicated effectively and compassionately with parents and guardians on sensitive topics regarding their children’s personal and developmental needsUsed online tools to document and analyze the progress of each individual studentParticipated in monthly professional development opportunities covering many diverse themes relatingto early childhood education Show less

Provided a stimulating and educational environment for a class of 20 five and six year-oldsOrganized unique daily lesson plans for students’ academic and personal development, includingspecialized programs for struggling studentsEngaged in cross-cultural collaboration with Chinese staff to achieve students’ educational goalsFacilitated transparency and community by providing regular open lessons and educational salons forparents and fellow teachers