Founder
CurrentMANAGEMENT▪️ built and managed a team of 14 people▪️ attracted B2B clients and won tenders (Russia and the US) as an education services provider for IT, Digital and Retail professionals▪️ developed KPI and a reward program for teachers to ensure high motivation and quality of teaching▪️ harnessed technologies to ensure relevant, immersive and interactive language learning as well as effective classroom management▪️ increased organizational efficiency by business process optimization:📌 automated the process of forming groups based on students’ placement test results, schedules, etc.📌 created an Instagram chatbot which resulted in reaching trial lessons growth by 4 times over 3 months📌 automated the process of reaching our placement test from all our media platformsANALYSIS AND STRATEGY▪️ utilized measurement & analytics to implement a smarter business strategy▪️ implemented customer feedback analysis to create requirements for the product roadmap which resulted in 80% of retention rate▪️ created, analyzed, and optimized marketing outreach efforts through paid media campaignsPRODUCTION▪️ created 7 digital products within a year with the product team▪️ developed educational programs and content▪️ created and released offline educational products (WU Q&A notebooks, WAKE UP YOUR CONVO cards and checklists)▪️ organized unique educational events (e.g. immersive language tours to 14 countries or free lockdown language marathons on Instagram)▪️ built a school website and online store