User management system for offline game clubs in North America and Europe:• Assisted in implementing an automated testing suite using JavaScript in Cypress within the Azure DevOps CI/CD pipeline.• Executed automated test cases using Cypress framework.• Contributed to the development of a structured testing framework using the Page Object Model within Cypress, integrating Chai and Mocha.js, to create a more maintainable and scalable process for testing various game stages.• Developed and implemented API tests with Postman to optimize backend operations.• Identified and documented numerous critical bugs in the game's voting process through thorough testing.• Performed different types of testing including UAT, UI, Functional, API, Regression, Smoke, and End-to-End Testing to ensure comprehensive coverage and high-quality releases.• Developed end-to-end testing protocol; created detailed test plans, test cases, and bug reports in Azure DevOps, ensuring accurate resolution of issues.• Maintained clear communication with stakeholders by providing systematic updates on QA progress.• Cooperated with the Business Analyst and the team to finalize project requirements.

E-commerce apps built on the Shopify platform:• Tested shopping cart behavior and checkout process for user experience and security, leading to a 30% reduction in cart abandonment rates.• Utilized Chrome Developer Tools to inspect and debug React app code, detecting and fixing code errors in Node.js, HTML5, and CSS3.• Conducted thorough manual testing for the front-end and back-end of a gourmet smoked meats e-commerce platform, utilizing Google Lighthouse for accessibility optimization and Postman for API robustness.Video call application for desktop and mobile platforms, tailored for users with hearing impairments:• Collaborated with developers and BAs to devise a comprehensive test strategy to ensure high-quality video calls.• Executed mobile testing via TestFlight and xCode, focusing on the chat function during video calls and resolved critical issues to enhance communication accessibility.

• Managed and analyzed a substantial loan database within SAP, improving data accessibility and processing• Validated SAP modules rigorously to ensure compatibility with the Financial Department's operational requirements• Collaborated with the IT team to oversee the successful implementation of technical business requirements in SAP, ensuring alignment with strategic goals