I have been involved in the copier industry since 2007. After so many years of seeing businesses, non-profits, churches, start-up companies and other verticals being taken advantage of, I knew I had to create a place where people could go to get help.I founded Office Space Copier in 2019, one of the ONLY WOMAN OWNED Copier Companies in the United StatesTo date, we have built strong partnerships with over 25 IT companies nationwide who have 20-110 employees and provide them with FREE copier support services. This allows them to focus on the tickets that their teams are most trained for.Office Space Copier enjoys a 100% client retention rate.Here are some of our recent partnership wins: Transformation 1 — We help protect YOUR customer base! As copier companies increasingly diversify into both Office Equipment and IT services, IT companies face a dilemma: they are reluctant to refer business to potential competitors who offer the same services, fearing customer loss. By partnering with us, you gain an additional safeguard for your customer base, as we exclusively focus on copier services without selling any competing IT offerings.Transformation 2 — Our partner was experiencing a heavy call volume with over 30% of their service tickets being non-income generating, IE. copier/printer related calls. Understanding the strain this places on our partners, we successfully reduced these tickets by 63%. This reduction allows your IT Engineers to prioritize revenue-generating tickets and deliver dedicated IT client support. Optimizing your ticket management system, empowering your team to drive revenue growth and provide exceptional service to your valued clients should be their main focus while ours is on their copiers and printers.Transformation 3 — A prominent IT partner who services a client with over 150 locations nationwide has yielded significant benefits. Through our collaboration, we have saved them invaluable hours by efficiently handling printer-related challenges at each facility. Additionally, we have streamlined their processes, identified tailored solutions, negotiated optimal deals, and achieved remarkable customer satisfaction by eliminating finger-pointing between copier companies and IT providers. Even if a location doesn't currently purchase from us, we extend our support by placing service calls, assisting in contract negotiations, and keeping the IT team updated on all deliveries, installations and communications.We offer all of these benefits while providing an additional revenue stream for our IT Partners.