Andy Yap Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

• To provide a high level of technical support and post-sales delivery services to a key managed client. This involves post transition support, design review, implementation, and resolution to complex problems relating.
• This role also encompasses consultancy and policy components relating to client voice… Show more
• This role also encompasses consultancy and policy components relating to client voice network technologies.
• provide comprehensive design review, scoping and technical support to the Engineering, Operations and Architecture team as well as assisting the mid-to-junior level engineers in a mentoring capacity, as well as.
• The Senior Unified Communications Technical Specialist role is support focused, and will have regular interaction at several levels within the customer environment, as well as within the Singtel Group environment.
• relationship management with the clients and with the other groups on the account team, including engineering and architecture Show less

Melbourne, Australia

Primary Objective:- Oversee the technical operations of the NEC NCC (Cisco HCS) environment to ensure that it operates in an optimal and efficient manner- Ensure end to end operational availability of Network, Apllication, Compute and Storage systems are within service levels and/ or service expectations- Provide operational leadership during any major.

Victoria, Australia

Manage and fulfil new and existing sales to meet and exceed monthly GP target Actively engage with customers while onsite to solidify our relationships & identify new business opportunities for the sales team Grow and maintain existing and new Telstra relationships Provide a positive and sustainableexperience for each customer Provide efficient and.

Melbourne, Australia

• The Principal Engineer reports to the National Engineering Manager and has Team Leadership responsibilities for the Engineers reporting to him / herThe Principal Engineer will act as a mentor to the Engineers in his /.
• Lead by example
• Signing off and following up on timesheets
• Approval of Staff Leave
• Assist with resource allocation on escalation
• CSO follow through to ensure prompt completion

• Specified client/project implementation team leadership
• Solution design leadership
• Direct client implementation activities
• Pre-sales support where required:- attending customer meetings- creating customer BoM's and proposals- solution ownership

• Provision of network design and architecture services to Platinum and key NetStar customers.
• Provision of presales assistance to the Australian based sales teams.
• Technical training and mentoring for Malaysian staff and Australian staff as well as customers.
• High level problem solving and network troubleshooting services to NetStar customers.
• Network analysis, capacity planning and application response time analysis, reporting and consultancy.
• Accurate, complete and… Show more

• Lead various network projects, provides network design options in multi-platform, multi-protocol environments.
• Leverage knowledge of infrastructure analysis, capacity planning, product analysis and develops cost/business case justifications.
• Install, configure, test, maintain, troubleshoot and tune network infrastructure (i.e. routers, switches, gateways, firewall systems, premise distribution, voice/video systems).
• Provide technical leadership for network problem escalation… Show more
• Provide technical leadership for network problem escalation and resolution. Show less

Msc In Computing And Information System, It

Graduate Diploma, Information Technology

Higher Diploma, Information Technology

Certificate Of Computing And Accounting, Computer Science