Associate Director
Toronto, On, Ca
QUMU Webcasting: Design, develop and deploy Qumu infrastructure. Worked with various internal groups to determine current and future wants and needs. Worked with vendor to develop appropriately scaled platform for deployment. Directed efforts across multiple silo’s to coordinate creation and testing of Development and Production environments. Vendor Management: Research, evaluate and select vendors to submit RFPs for real estate project bids, manage the vendor from start to completion of the project workflow. Work with various vendors to negotiate SLAs and costs for break fix contractsOffice Audio Video Deployment and Support ProjectsManage AV track for @KPMG Lakehouse, a learning, development and innovation center for KPMG professionals that covers over 100,000 sq. feet, 800 guest rooms and can accommodate over 1000 attendees. Including selection of AV integrator, system design, deployment, configuration and creating a support model Interview third part AV support for propertyLed onsite meetings with vendors for design, configuration and troubleshootingManage a team of 4 to support 104 offices across the United States.Manage AV solutions for new office build outs and renovations including 4-person huddle spaces, 3-way divisible multipurpose rooms, video walls, room schedulers, and vendor specific solutions (such as Multitaction) Offices population sizes 10 - 4000Manage a budget for conference room enhancements for 100+ offices.Video Conferencing Solutions Supported Poly Real Presence Infrastructure platform, Front End Reservation services, end point management for HDXs, Group Series with Skype integration, Panos, Touch remotes)WebexMigrated 20,000+ users to new platforms multiple times. Project included user documentation, National Support Center training, user communications, migration pathAdministrator and third level end user supportAudio Video platforms Design and build Crestron Fusion Room View, Cyviz Easy Servers, Multitaction
