Nana Yaw Agyeman Owusu Email & Phone Number

Canada

Ottawa, Ontario, Canada

Ottawa, Canada

Responsibilities-Utilized cashiering experience to provide comprehensive support to clients' transactional needs.-Balanced cash drawer daily with minimal discrepancies, maintaining a high level of accuracy.-Assisted customers in-person and over the phone with account inquiries, account maintenance, and transactions.-Assisted clients in opening new accounts, evaluating credit applications, and resolving account-related issues.-Demonstrated proficiency in financial products… Show more Responsibilities-Utilized cashiering experience to provide comprehensive support to clients' transactional needs.-Balanced cash drawer daily with minimal discrepancies, maintaining a high level of accuracy.-Assisted customers in-person and over the phone with account inquiries, account maintenance, and transactions.-Assisted clients in opening new accounts, evaluating credit applications, and resolving account-related issues.-Demonstrated proficiency in financial products and services, achieving consistent upselling results and contributing to branch revenue growth.-Collaborated with team members to meet and exceed monthly service and sales targets. Show less

Accra, Greater Accra Region, Ghana

Leading a dynamic team at Alpha Analytics, a research firm focused on delivering high-quality socio-economic and political research in emerging economies. Our work encompasses trade, agriculture, labor markets, and public opinion polling, providing actionable insights to our clients in government, NGOs, and the private sector.

Accra, Ghana

Responsibilities -Conducted in-depth research on the socioeconomic impact of Special Economic Zones (SEZs) with a focus on their potential to reduce income inequality.-Designed and implemented data collection methods, including surveys, interviews, and data analysis techniques.-Managed and analyzed large cross-sectional and panel datasets, ensuring data integrity, quality, and accuracy.-Authored research papers and reports for publication in academic journals and presentations… Show more Responsibilities -Conducted in-depth research on the socioeconomic impact of Special Economic Zones (SEZs) with a focus on their potential to reduce income inequality.-Designed and implemented data collection methods, including surveys, interviews, and data analysis techniques.-Managed and analyzed large cross-sectional and panel datasets, ensuring data integrity, quality, and accuracy.-Authored research papers and reports for publication in academic journals and presentations at conferences.-Collaborated with a multidisciplinary team of researchers and experts in Germany, Vietnam, and India to gain a comprehensive understanding of the subject. Show less

Ottawa, Canada

Responsibilities-Cleaning and compiling responses directly in the computer database.-Coding information according to established coding protocols and standards.-Conducting routine quality control audits of the data gathered to ensure validity and completion.-Contacting individuals by telephone or email by designated sample population on incomplete information gathered through the administration of questionnaires.

Accra, Ghana

Responsibilities - Reduced the potential for defaults while optimizing the collection of accounts receivable. - Managed and monitored credit holds, payment arrangments, and collaborated with the credit department to resolve disputes. - Evaluated and analysed customer facility applications, prepared loan reports, gathered customer feedback, and offered advisory services. Maintained transaction limits for specialized accounts. -Conducted thorough quality analysis for the branch by… Show more Responsibilities - Reduced the potential for defaults while optimizing the collection of accounts receivable. - Managed and monitored credit holds, payment arrangments, and collaborated with the credit department to resolve disputes. - Evaluated and analysed customer facility applications, prepared loan reports, gathered customer feedback, and offered advisory services. Maintained transaction limits for specialized accounts. -Conducted thorough quality analysis for the branch by generating daily, weekly, and monthly reconciliation reports. -Analyzed and interpreted the branch's general ledger and prepared reports on accounts with overdrafts.- Drive revenue growth from loans and business expansion. Show less

-Originated, reviewed, processed, closed, and administered customer loans.-Marketing the Bank’s Products and Services to existing and prospective clients.-Developing, nurturing, and maintaining relationships with business owners.-Worked with customers to fulfil their investment goals by showing them different investment options.-Led a team of four, overseeing daily operations and ensuring efficient marketing and sales activities. - Collaborated cross-functionally to design… Show more -Originated, reviewed, processed, closed, and administered customer loans.-Marketing the Bank’s Products and Services to existing and prospective clients.-Developing, nurturing, and maintaining relationships with business owners.-Worked with customers to fulfil their investment goals by showing them different investment options.-Led a team of four, overseeing daily operations and ensuring efficient marketing and sales activities. - Collaborated cross-functionally to design innovative financial products tailored to client needs. – e.g University Staff Scheme Loan Show less

- Implementing marketing and sales strategies to boost the bank's products and services among current and potential clients, with the goal of meeting personal and branch sales objectives.- Delivering valuable customer advisory services, which involved assisting clients in setting up investment instruments, creating customer accounts, and enrolling them in E-banking platforms.- Supervising and nurturing relationships with vital stakeholders, acting as the primary point of contact. This… Show more - Implementing marketing and sales strategies to boost the bank's products and services among current and potential clients, with the goal of meeting personal and branch sales objectives.- Delivering valuable customer advisory services, which involved assisting clients in setting up investment instruments, creating customer accounts, and enrolling them in E-banking platforms.- Supervising and nurturing relationships with vital stakeholders, acting as the primary point of contact. This encompassed cultivating robust client connections, monitoring service quality, and facilitating consistent internal and external communication to enhance customer service and loyalty.- Directing the verification and management of customer documentation to ensure the precision and validity of client information, while adhering to the company's policies and procedures.- Acting as a liaison between the Branch and the E-banking department to ensure seamless coordination and collaboration between these departments.- Managing ATM replenishment and conducting daily ATM reconciliations to uphold precise transaction records. Show less

Accra, Ghana

Responsibilities-Reviewing survey questionnaires or data collection tools.-Cleaning and compiling responses directly in the computer database.-Coding information according to established coding protocols and standards.-Conducting routine quality control audits of the data gathered to ensure validity and completion.-Contacting individuals by telephone or in-person by designated sample population on incomplete information gathered through the administration of… Show more Responsibilities-Reviewing survey questionnaires or data collection tools.-Cleaning and compiling responses directly in the computer database.-Coding information according to established coding protocols and standards.-Conducting routine quality control audits of the data gathered to ensure validity and completion.-Contacting individuals by telephone or in-person by designated sample population on incomplete information gathered through the administration of questionnaires.- Worked in over 25 Districts, Ghana in both in rural and urban communities.- Working Knowledge in using CARPI and STATA in data capturing and analysis. Show less

Doctor Of Philosophy, Development Studies

Courses: Population and Health Studies| Poverty Analysis | Advanced Quantitative & Qualitative Methods| Project Management | Social Policy.

Economics

Master Of Philosophy, Public Administration

Courses: Public Sector Financial Management| Policy Analysis| Multivariate Data Analysis| Strategic Management

Bachelor’S Degree, Political Science

Activities and Societies: Public Policy Implementation|Policitical Economy| Foreign Policy Analysis|