Anyta Lane Email & Phone Number

San Francisco Bay Area

Responsible for ensuring and improving the performance, productivity, and efficiency of organizational operations through enforcing, managing, and creating policy and procedures. Develop, implement and maintain programs and processes to support all business needs including but not limited to ERP systems, and productivity apps. Manage customer service team and daily operations by ensuring customer satisfaction starting with receipt of orders through to the successful delivery of our product. Maintain relationships with partners and vendors, including developing new relationships and handling escalations.

Los Angeles, California, United States

Greater New York City Area

Provide general administrative and executive support to the General Counsel. Execute a variety of tasks crucial to the efficient operations of the firm, including preparing files, maintaining client files, preparation of legal documents and contracts. Conduct word processing and proofreading of legal agreements, documents and correspondence, and corporate records; including researching and preparing materials and correspondence.

Greater Los Angeles Area

Processed and managed customer transactions to ensure prompt and efficient processing. Managed the training, hiring, and coaching of successful tellers to give customers a great 11 Ways to WOW experience. Ensured compliance with audit and operational regulations and guidelines for branch. Managed daily operations of safe deposit, night drop, merchant/vault, cash dispenser, Ted-B, ATM processing, bonds and coupons, and foreign currency. Arranged and maintained organized system for compliant records retention for two high volume branches. Effectively utilized Click2Staff and forecaster to create service staff work schedules for seamless and appropriate customer service capacity for varying demand. Met sales and referral goals by identifying and recommending products and services beneficial to customers. Maintained teller referral goals through training and development. Organized branch meetings and created effective agendas to communicate and deliver results.

Greater Los Angeles Area

Insurance billing via Vision Service Plan, EyeMed, Medical Eye Services & Physicians Healthways; HealthNet, Care1st, Community Health Plan. Operated office equipment such as Auto-Refractor, NCT Eye Pressure, and Peripheral/Visual Field: Manual and Computerized, and Corneal Topography Machine.Doctor’s assistant, cashier, daily batch reports, data entry with Officemate, eyewear consultant; frame and contact lens sales, answer phones, verify insurance coverage, appointments, contact lens, and Orthokeratology training, organizing supplies and filing charts.