I am a Solutions Specialist at Microsoft with over 5 years of experience focusing on Dynamics Business Solution and helping key account customers in China increase their productivity.In my 10 years of sales experience, I have across the Retail and Financial Services industries, and have helped them to achieve the following: Helping to identify their technology needs Providing measurable results for our clients Helping them achieve greater productivity through technologyCRM solutions will continue to change the way we manage and improve customer experiences, and will continue its rapid growth across China. If you are keen to find out more about how CRM solutions can impact your business, do feel free to contact me.