Anza Khan, Mba, Pmp Email & Phone Number

Montreal, Qc, Ca

Montreal, Quebec, Canada

Building Programs to drive best-in-class customer experiences across digital touchpoints and identifying optimization opportunities.Major responsibilities:• Collaborating cross-functional teams and across multiple listening posts to synthesize the top customer pain points to address across all customer sizes and personas.• Driving strategy and roadmap planning for digital customer experiences across multiple products, journeys and personas that boost website engagement and drive growth.• Working with Go-to-Market (GTM) teams to refine content and positioning, and lead awareness and adoption of customer experiences.

Montreal, Quebec, Canada

Managing workstreams for the VoC COO strategic realization project

Montreal, Quebec, Canada

The mission of the Autodesk Women’s Network is to promote a culture of diversity and belonging and empower women at all levels of Autodesk to develop and realize their full potential. Skills: Cross-functional Team Leadership · Women's Leadership · Diversity & Inclusion · Mentoring

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

● Spearheading the acquisition and maintenance of critical partnerships, as well as testing and learning new business opportunities for the Eastern Canada market.● Managing recruitment projects in the professional and commercial segment.

Canada

● Owned and streamlined the business process for the fashion enterprise resource planning (ERP) system, Momentis.● Cultivated successful relationships with franchisees and account management team, resulting in improved client experiences during “market-week”.● Supported global franchisees by implementing measures for efficient buying, replenishment, and procurement processes.

Canada

● Identified opportunities for business growth through solution-based service offerings by acting as a liaison between ocean, air, and surface transport teams.● Conducted effective business reviews and created account-specific “success plans” using objectives and key results framework.● Offered information, support, and guidance to the clients while exceeding sales quotas and targets.

● Used consultative approaches to maintain strong partnerships with managed service providers (MSPs) of contingent workforce solutions.● Managed a portfolio of two million USD in projects for Fortune 500 clients.● Acted as a catalyst for the adoption of a new customer relationship management (CRM) system resulting in streamlined business processes.

● Fostered sustainable relationships with managed service providers (MSPs) by securing top-rank positions in four major supplier programs. ● Spearheaded the client success team comprising of two account executives and three delivery managers by establishing a unified team vision, strategy, and structure.● Supervised multiple supplier programs while proactively addressing issues to meet and manage the service-level agreements.● Developed effective reporting measures for the recruitment team resulting in high productivity and operational efficiency.● Achieved individual and team “Achiever Awards” for maintaining the highest net revenue of over four million USD in the healthcare portfolio, for three consecutive years.

Master Of Business Administration (Mba), Business Strategy And Planning

Activities and Societies: President, John Molson Women in Business Club. Director, Graduate Student Association. Organizing Team Lead, Van.

Bachelor Of Technology (B.Tech.), Information Technology

Activities and Societies: