Andy Zheng Email & Phone Number

Shanghai, China

- Focus on Strategy, leadership, team empowerment, and organizational health.- Provide related solutions for leadership development and organization development (during new team integration, transformation, change management, or performance enhancement ).- Courses recommendation, workshop design and implementation for clients. - Complete project independently, including preliminary communication, team diagnosis, personalized proposals, recommendations, quotation, contract signing… Show more - Focus on Strategy, leadership, team empowerment, and organizational health.- Provide related solutions for leadership development and organization development (during new team integration, transformation, change management, or performance enhancement ).- Courses recommendation, workshop design and implementation for clients. - Complete project independently, including preliminary communication, team diagnosis, personalized proposals, recommendations, quotation, contract signing, course adjustment or combination, workshop implementation, follow-up and refresh.- Core training programs and skillful tools: 1.Everything DiSC® series (workplace, management, sales and work of leaders),2. CoachingOurselves® (peer-learning, co-created by management thinker Professor Henry Mintzberg)3. Five Behaviors® (Developed with Patrick Lencioni, empowers teams to rethink their approach to teamwork and shape new behaviors—taking your teams and organization to the next level)- Successful projects: SciClone Pharmaceuticals, Beckman, Maersk, BorgWaner and Banyan Tree Hotels, Four Seasons, Kempinski, etc. Show less

Greater China Corporate Office (Shanghai)

Establishes the overall HR strategy for Greater China. Is responsible for enabling ONYX to become the Employer of Choice across the Greater China Region. Acts as the relator of all initiatives of ONYX Corporate and hotel properties. Establishes and implements all development and engagement programs. Builds a strong network within the hospitality community. Identifies leading talent in the market for future recruitment. Provides coaching and development of all HR property leaders with a view to… Show more Establishes the overall HR strategy for Greater China. Is responsible for enabling ONYX to become the Employer of Choice across the Greater China Region. Acts as the relator of all initiatives of ONYX Corporate and hotel properties. Establishes and implements all development and engagement programs. Builds a strong network within the hospitality community. Identifies leading talent in the market for future recruitment. Provides coaching and development of all HR property leaders with a view to constantly expand and grow the internal talent pool and high potential leaders. Show less

Shanghai

Learning & Development - New ‘The Jumeirah Way’ training program champion (translation, refresh and launch in China)- “Who moved my cheese” training champion (modules for colleagues and managers)- "Selection to Success" training champion- "Building your personal brand" training champion - eCornell training program for Jumeirah Group launched in China- IMPROVE program and certified trainer- Dubai Exposure Training Program- New Jumeirah Code of Business Conduct and… Show more Learning & Development - New ‘The Jumeirah Way’ training program champion (translation, refresh and launch in China)- “Who moved my cheese” training champion (modules for colleagues and managers)- "Selection to Success" training champion- "Building your personal brand" training champion - eCornell training program for Jumeirah Group launched in China- IMPROVE program and certified trainer- Dubai Exposure Training Program- New Jumeirah Code of Business Conduct and Ethic handbook translated and training workshop conducted as program champion Talent Management - Succession planning, and leadership development program in China- Task force program in China/Oversea- Launch New ‘Taleo’ recruitment system in China- Multi-task program- SOVA on-line assessment (Psychometric and Cognitive Assessments) - Kroll Check before hiring and on-boarding- "Welcome back your home" program - Jumeirah "Your Place to Grow" management trainee program - ‘Know How’ HR – China at Mercury (Jumeirah intranet), upload all local p&p and related documents for all SBUs in China Jumeirah employer branding projects in China - New Jumeirah ‘Your Place To Shine’ launched- School Road Show in China with Jumeirah Group- COS (Colleague Opinion Survey) Champion- Top Employer Award in China- Jumeirah Careers Day yearly- Jumeirah Brand and Colleague Appreciation Week- Jumeirah Health & Wellness Day- WeChat Platform (social media) - CSR project for colleagues related - Hyperion –EPBCS project (workforce and forecast system) launched in China- HRMS upgraded (overtime and annual leaves and so on)- Global Navigator translated into bilingual and relaunched in China- Global Medical Insurance for all Expats in China- Jumeirah grading structure and titling rollout in China- Pre-opening support / task force for new properties in ChinaAwards:-Top employer award 2017 issued by veryeast.com-Top employer award 2017 issued by 61hr.com-HR professional award - Talent Scout 2017 Show less

Jumeirah Himalayas Hotel Shanghai

• Drive alignment, consistency and continuous improvement of HR strategy, services & operational practice• Position the HR function as a true business partner to internal customers – helping deliver company-wide objectives through necessary HR interventions. • Ensure HR practice is compliant with necessary Group standards and necessary legal or compliance requirements• Ensure HR Processes, Policies & Systems are in place and optimised across the population – with relevant metrics in… Show more • Drive alignment, consistency and continuous improvement of HR strategy, services & operational practice• Position the HR function as a true business partner to internal customers – helping deliver company-wide objectives through necessary HR interventions. • Ensure HR practice is compliant with necessary Group standards and necessary legal or compliance requirements• Ensure HR Processes, Policies & Systems are in place and optimised across the population – with relevant metrics in place to monitor performance• Build an effective and positive team atmosphere across the HR community• Assist and support Corporate HR Office in Dubai to deal with some local projects and HR matters relatedAchievements:- Support to hotel’s change and restructuring- Restructuring for HR organization structure and rebuidling HR team- Team spirit recovery and colleague engagement- Embedding Jumeirah culture- KPI–HR: colleague turn-over rate from 36% reduce to 25% in 2016 (YTD), COS 2014-2015 participation rate and result is higher than global average rate within group- COS results of 95% in 2016 is highest score within Jumeirah group globally- ‘IMPROVE’ champion and in charge of ‘IMPROVE’ program (TQM)- In charge of internal communication program in Mercury (intranet)- Arrangement and leading for Dubai Exposure Program- Jumeirah ‘The Place to Shine” Careers Day- HR social media – Wechat- BOH renewal- Colleague’s facilities upgrade (colleague restaurant, locker, smoking room and recreation room, etc.)- HR p&p review- Benefits scheme review and upgrade- Salary scale and instruction review and optimized- Jumeirah service culture recognition program- Colleague activity committee- L&D system and buddy system- Master trainer for Situational Leadership Workshop- Talent Management System- ‘Top Employer China Award’ in 2016- ‘Top Employer China Award’ in 2015- 2015 Gender Diversity Award - Jumeirah Group- 2015 Embedding Jumeirah Culture Award - Jumeirah Group Show less

Changzhou, China

Intra-group transfer.Pre-opening for new property at Marco Polo Changzhou, it is owned property by Marco Polo Hotels.For HR set up, local HR p&p and training programs review, in charge of all HR operations.- Behavioral Based Interviewing Skills Workshop ( July 10, 2013 to July 11, 2013) in Hongkong- Task Force - 2nd time at Marco Polo Suzhou (May 13, 2013 to June 9, 2013), to improve HR operations and solved out some HR issues- Finance for Non-Finance Executive… Show more Intra-group transfer.Pre-opening for new property at Marco Polo Changzhou, it is owned property by Marco Polo Hotels.For HR set up, local HR p&p and training programs review, in charge of all HR operations.- Behavioral Based Interviewing Skills Workshop ( July 10, 2013 to July 11, 2013) in Hongkong- Task Force - 2nd time at Marco Polo Suzhou (May 13, 2013 to June 9, 2013), to improve HR operations and solved out some HR issues- Finance for Non-Finance Executive Workshop In Hongkong, by Mr. S.Lakshmi Narasimhan (Sep 10-Sep11, 2012)- Task force at Marco Polo Suzhou (re-branding) for mass hiring events from June to July, 2012- Certified Marco Polo Way Champion (April 16 - April 20, 2012)- TTT workshop by IFH on April, 2012- Task force at Marco Polo Foshan from Sep to Oct 2011, for mass hiring, HR set up, HOES-HR, training system set up and so on. Show less

Jinjiang, Fujian, China

Managed by Marco Polo HotelsIn charge of Personnel, recruitment, training, dormitory, canteen and Clinic, etc. (Pre-opening Experience)

Xiamen, Fujian, China

Managed by Days Inn China-Recruit all staff.-Responsible for planning, managing, controlling, coordinating and participating in personnel & training activities.-Responsible for the formulation, recommendation and implementation of hotel policies and procedures. -Set up policies and procedures system.-Organize staff activates and career development.-Etc.(Pre-opening Experience)

Ningde, Fujian, China

Same owner with Ramada Plaza Fuzhou, intra-transfer.-Front Office Manager, 2004 - 2007 (for Pre-opening and operation)-Human Resources Manager, 2007- 2008

Fuzhou, Fujian, China

This is the first international hotel in Fuzhou.

Usa

In charge of HR and Exe. Office in head office, USA.Being a leader for all business groups.In charge of operations and insurance for China outlet exhibition in Niagara Falls, NY, USA.Arrange the daily meeting, duty meal and related logistics matters.

Fuzhou, Fujian, China

- Coffee shop- In charge of room service operation and training

Master'S Degree, Mba, Outstanding Graduate Award 优秀毕业研究生

Bachelor'S Degree, Strategic Decision Making

Bachelor'S Degree, Leading Strategic Chanage Initiatives

Bachelor'S Degree, Hotel Management

Bachelor’S Degree, Hospitality Administration/Management, A

Activities and Societies: Speech Attend the annual party and being MC.