Anzy Mcwha Email & Phone Number

San Diego, Ca, Us

-Offer personalized style consultations and curate merchandise recommendations for petite and plus-sized clients, enhancing their fashion choices-Address specific fit challenges to identify flattering clothing solutions, ensuring clients' confidence and satisfaction.-Sales-related copywriting

San Diego, California, United States

Benefits Assistance & Customer Service: Provide expert guidance to employees through phone calls and webchat, addressing their inquiries regarding a wide range of employer-sponsored benefits including medical, dental, vision, 401(k), life insurance, pension plans, and various tax-advantaged savings and spending accounts, STD/LTD and FMLA, Voluntary Benefits and other ancillary employee benefits.Research & Record Maintenance: Ensure the accuracy and completeness of employee benefit records, processing benefit changes promptly while adhering to the rules and guidelines of each benefit plan. Research benefit-related issues and inquiries, interpret complex benefit plan information, and communicate it effectively to plan participants.STAR Seasonal Onboarding Team: Contribute to the growth of the company by assisting in the training of new temporary employees prior to busy periods. This involves educating them on company policies and procedures, providing insights into health and welfare (H&W) and pension plan norms, and preparing them for their daily responsibilities in the call center.Survivor Support: In my day-to-day work I am a member of the Survivor Support team, which offers compassionate assistance to employees and their family members during difficult times, such as after a death or another traumatic event. We ensure that employees receive the necessary support and guidance related to their benefits, including assisting with H&W coverage, life insurance claims, funeral assignment coordination, pension survivor benefits and referrals for counseling and other support services.

Utilized AI, predictive algorithms, and online software to assist clients in discovering clothing items that align with their preferences and style. Consistently met or exceeded weekly sales quotas, contributing to company growth. Achieved an exceptional client satisfaction rating of 98.5%. Conducted sales-related copywriting as an integral part of the role. I worked with women's, men's, petite, plus and VIP/celebrity clients.

San Diego, California, United States

Temporary paid canvassing position through ACCE Action to push for rent control in CA and San Diego, and more funding for schools and community programs. Primarily outbound cold-calling/phonebanking and independent door-to-door canvassing in assigned areas to get community members registered to vote and activated to volunteer and engage on these issues.Key responsibilities:-Speaking with registered voters in a professional manner while creating meaningful connections, over the phone or door-to-door-Collecting signatures from registered voters-Re-registering voters/ Registering new voters-Working independently in the field to deliver consistent results through canvassing either in designated high-density areas or door-to-door in assigned precincts-Office work involves phone banking: making ​100+ cold phone callsper shift to registered voters, providing information on local andstatewide initiatives primarily on rent control and school/community funding-Logging voter responses in the field using political canvassing and tracking software-Identify community leaders and recruit volunteers from community contacts-Lobby government representatives and inform/negotiate with elected officials on issues such as rent control and affordable housing

Milan Area, Italy

Prepare course materials and design lessons that cover all aspects of the English language, whether written or verbal. Keep track of student progress and customize individualized plans for students with special requirements.Responsibilities:-Cambridge ESOL exam preparation (KET, PET, First), Cambridge Young Learners curriculum and YLE exam preparation-IELTS test prep courses and practice exams-ESL curriculum and materials development-Conversation and culture classes at Italian public high school-After-school Cambridge PET preparation course for high school students-Assist with skill and level assessment, administer placement tests for incoming students-Website, CV and Business translation (by consultation)

Escondido

Coordinated community dance program and taught dance lessons for children; organized recitals and events to showcase student progress.Responsibilities:-Lead weekly dance classes for elementary school children-Organize recitals and student showcases annually-Foster a positive and supportive learning environment for children participating in the program in accordance with the YMCA's core principles of caring, honesty, respect, inclusion and responsibility-Support fundraising efforts for the local YMCA branch-Maintain current AED, CPR, Advanced First Aid and Emergency O2 certifications-Participate in ongoing training and regular emergency drills

Escondido, California, United States

Taught swim lessons for children and provided emergency response for pool and other YMCA facilitiesResponsibilities:-Pool safety and facility maintenance-Emergency response-Non-profit fundraising support-Attended in-service training and participated in emergency drills-Maintained certifications for first aid, CPR and lifeguarding, and emergency responseI was recognized with the "Lifeguard of the Year - 2014" award