As a retail shop agent, I assist customers with purchasing tickets, making reservations, handling inquiries, and providing information on flight schedules and fares. My goal is to ensure a seamless and positive customer experience while promoting brand loyalty.

As a phlebotomist, I’m responsible for drawing blood from patients and ensuring them comfort and safety throughout that process. My duties include verifying patient information, maintaining a sterile environment during procedures and labeling samples accurately.

- Managed incidents, problems and requests of users via ticketing system (Bitrix CRM), e-mail and chat- Interacted with customers, handled complaints and provided information via e-mail and chat- Training new employees to work in call center- Work on Bitrix ticketing system administrator (CRM) - Organization of work in the office and training of new employes for work on Bitrix platforms- Back office activities

- Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations- Management of social networks in the form of creating information, responses and messages- Administrative activities (preparing daily and monthly reports); financial reporting and invoicing- Managed technical documentation, verification and other administrative tasks- Advising users in the form of extending the contracts - Serves customers by selling products and meeting customer needs

My main, daily duties and responsibilities was to greeting visitors and helping them navigate through an office. In addition, also maintaing and updating calendars for appointments, sorting mails, make copies and plan travel arrangements for employments

Worked on High-performance liquid chromatography (HPLC) and prepared water samples for analysis

- Preparing and starting projections of movies - Maintaining of the cinema area- Selling tickets and providing information to customers