Anđela Mančev

Anđela Mančev Email and Phone Number

Retail Shop Agent at Air Serbia @ Air Serbia
belgrade, central serbia, serbia
Anđela Mančev's Location
Belgrade, Serbia, Serbia
About Anđela Mančev

Always trying to get out of my comfort zone and to step into the unknown. Each new challenge I see as motivation and an opportunity to learn something new. I do not believe that there is a defeat but a victory or a lesson. :)

Anđela Mančev's Current Company Details
Air Serbia

Air Serbia

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Retail Shop Agent at Air Serbia
belgrade, central serbia, serbia
Website:
airserbia.com
Employees:
1086
Anđela Mančev Work Experience Details
  • Air Serbia
    Retail Shop Agent
    Air Serbia Jun 2023 - Present
    Belgrade, Serbia
    As a retail shop agent, I assist customers with purchasing tickets, making reservations, handling inquiries, and providing information on flight schedules and fares. My goal is to ensure a seamless and positive customer experience while promoting brand loyalty.
  • Medigroup Srbija
    Phlebotomy Technician
    Medigroup Srbija Jun 2024 - Present
    Belgrade, Serbia
    As a phlebotomist, I’m responsible for drawing blood from patients and ensuring them comfort and safety throughout that process. My duties include verifying patient information, maintaining a sterile environment during procedures and labeling samples accurately.
  • Globaltel Srbija
    Customer Service Consultant
    Globaltel Srbija Aug 2021 - Present
    Belgrade, Serbia
    - Managed incidents, problems and requests of users via ticketing system (Bitrix CRM), e-mail and chat- Interacted with customers, handled complaints and provided information via e-mail and chat- Training new employees to work in call center- Work on Bitrix ticketing system administrator (CRM) - Organization of work in the office and training of new employes for work on Bitrix platforms- Back office activities
  • Globaltel Srbija
    Customer Advisor In The Branch Office; Social Media Representative
    Globaltel Srbija Apr 2022 - Feb 2023
    Belgrade, Serbia
    - Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations- Management of social networks in the form of creating information, responses and messages- Administrative activities (preparing daily and monthly reports); financial reporting and invoicing- Managed technical documentation, verification and other administrative tasks- Advising users in the form of extending the contracts - Serves customers by selling products and meeting customer needs
  • Transcom
    Receptionist
    Transcom Feb 2023 - Jun 2023
    Belgrade, Serbia
    My main, daily duties and responsibilities was to greeting visitors and helping them navigate through an office. In addition, also maintaing and updating calendars for appointments, sorting mails, make copies and plan travel arrangements for employments
  • Institut Za Javno Zdravlje Srbije
    Chemical Technician
    Institut Za Javno Zdravlje Srbije "Dr Milan Jovanović Batut" Jan 2022 - Apr 2022
    Belgrade, Serbia
    Worked on High-performance liquid chromatography (HPLC) and prepared water samples for analysis
  • Lc Waikiki Retail Rs D.O.O.
    Sales Representative
    Lc Waikiki Retail Rs D.O.O. Jan 2020 - May 2020
    Belgrade, Serbia
  • Roda Cineplex
    Cinematographer
    Roda Cineplex Jun 2019 - Sep 2019
    Belgrade, Serbia
    - Preparing and starting projections of movies - Maintaining of the cinema area- Selling tickets and providing information to customers

Anđela Mančev Education Details

  • Internacionalni Centar Za Profesionalne Studije - Iceps
    Internacionalni Centar Za Profesionalne Studije - Iceps
    Medicine
  • Srednja Škola “Dositej Obradović”
    Srednja Škola “Dositej Obradović”
    Medicine
  • Hemijsko-Prehrambena Tehnološka Škola
    Hemijsko-Prehrambena Tehnološka Škola
    Chemical Technology/Technician

Frequently Asked Questions about Anđela Mančev

What company does Anđela Mančev work for?

Anđela Mančev works for Air Serbia

What is Anđela Mančev's role at the current company?

Anđela Mančev's current role is Retail Shop Agent at Air Serbia.

What schools did Anđela Mančev attend?

Anđela Mančev attended Internacionalni Centar Za Profesionalne Studije - Iceps, Srednja Škola “dositej Obradović”, Hemijsko-Prehrambena Tehnološka Škola.

Who are Anđela Mančev's colleagues?

Anđela Mančev's colleagues are Dijana Markovic, Ljiljana Targlovic, Marko Radosavljevic, Zeljko Krstic, Pepe Pepeee, Stoske Baloni, Srdjan Vukcevic.

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