Amanda Williamson Email & Phone Number

Nashville, Tn, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

- Strategic partner working with cross-functional global teams to define business problems, opportunities, or gaps for learners, and design and deliver learning content based on those needs. Delivered 20+ learning assets 10 months.- Manages Public Sectors’ Industry Quickstart program, which provides L100, foundational global industry knowledge for sellers in a concise 15 min eLearning module. Built strategic, scalable framework, evaluated content, designed courses, and managed vendor relationship and team of 10 to launch courses in all 8 Public Sector industries, in less than 5 months. Program received 4.75+ for CSAT and NPS.- Manages the Public Sector Global Asynchronous Onboarding Program Refresh. Analyzed data to shape project goals, assessed necessary updates to 22 eLearning modules, oversaw team of 12 enablement leads and designers, and communicated progress and roadblocks to stakeholders. Ongoing initiative, projected to handle 50%+ design updates and deliver on-time and under- budget.- Consults with business leaders to assist in development of the Cross-Industry Enablement’s learning strategy and business roadmap.- Creates and accelerates measurable performance-focused training content that engages learners, including initiatives for sales and tech enablement, including industry training, onboarding, security priorities, tech solution scenarios, and storytelling for sales teams.- Mentors enablement professionals on topics such as: learning strategy, working with stakeholders, learning design, and design tools.

Tallahassee, Fl, Us

- Designed and delivered 50+ comprehensive learning experiences via multimedia eLearning modules, instructor-led learning solutions, and other instructional training materials grounded in educational theory for stakeholders.- Partnered with cross-function teams to develop learning strategy and content for an enterprise-wide intranet launch. Offered strategic learning insights, and created learning solutions that enabled employees to ramp up in under 1 week post-launch.- Led Citizens’ Education and Training Workgroup, as a part of the Diversity, Inclusion, and Belonging Initiative. Developed and facilitated Citizens’ first DEI workshop which was attended by 25% of the organization's leadership, the highest participation at an L&D event that quarter. Additionally, the workshop received 4.5+ for CSAT and NPS. Named October 2021’s HR Employee of the Month for this effort.- Consulted with Employee Engagement Workgroup on including strategic and inclusive questions in the Annual Engagement Survey. Leveraged data from surveys to develop roadmap for DEI Initiative.- Completed all projects ahead of schedule, utilizing Kanban and Agile project management principles.

Jacksonville, Fl, Us

- Designed and developed 30+ eLearning modules, job aids, reference guides, and other instructional training materials for internal stakeholders and external clients.- Developed and managed the Career Path Program, partnering with executive leadership to create career paths for over 65+ roles within the organization. Ensuring all employees had the opportunity for ongoing development and path to promotion.- Developed the organization’s first Onboarding program, a one-day Instructor-Led Training. Created the Onboarding Facilitator Initiative, developed and led “Train the Trainer” sessions, resulting in 15 trained Facilitators to execute the program and a decreased employee Time to Readiness.- Planned, managed, and implemented the launch of LinkedIn Learning across the organization. Initiated a 1-month pilot with 75 employees to analyze and assess the viability and potential impact on the org, and finishing with a 3-year contract, 95% user activation rate in 3 months, and 65% frequent user rate after 1 year.- Administered change management principles through the development of a Leadership Decision Making Guide, which streamlined how the organization approached making high-level, large-scale decisions. The guide was utilized by 100+ leaders globally.- Supported the quick pivot from in-person training and operations to virtual due to Covid-19. Created training videos, infographics, and other learning content to support employees navigating remote work and new conferencing and collaboration software (Microsoft Teams). Resulted in the entire org fully virtual and up to speed in less than 3 days.- Launched the organization’s first-ever Learning Management System, Absorb, and developed content and curriculums for 5,000+. Acted as primary administrator of the system.- Managed all projects and met deadlines or delivered early, utilizing SharePoint and SmartSheet.

Lake Mary, Florida, Us

- Managed team of Subject Matter Experts working to achieve client’s Open Education Resource needs.

Lake Mary, Florida, Us

- Developed and revised higher education curriculum to include learning outcomes and assessments, learning module design and assignments, and innovative learning methodologies utilizing Canvas Learning Management Systems.- Developed innovative and engaging discussion boards, critical thinking assignments and portfolio assignments for undergraduate and graduate level courses. - Managed timelines for the curriculum revision process, ensuring effective and efficient communication between the Program Chair and the Content Experts. Completed all required course mapping and curriculum change tracking documents. - Provided guidance to aid educators in problem solving for their students’ academic needs.

- Designed and managed creative projects and organizational development strategies to grow brands including promotion of a client event at a local farm resulting in 300K attendees and earning $500K in revenue.- Developed and implemented marketing campaigns for small businesses, increasing social media presence by 25%+ and email marketing open rate to 40%.- Created, coordinated, and managed events including a venue transformation to a mock wedding with 20+ vendors and 300 attendees, resulting in the venue being booked through the end of the year.- Responsible for all aspects of creative development from consulting to copywriting and product styling for lifestyle branding campaigns.

San Mateo, California, Us

- Managed 80+ customer relationships from onboarding to ongoing product adoption, acting as a trusted advisor and subject matter expert to SaaS customers.- Collaborated with a cross-functional team of 30 to ensure customer needs were met, increasing customer retention and adoption rates.- Acquired 20+ new accounts, analyzed individual needs and conducted team trainings and quarterly reviews to create and achieve goals and improvement opportunities.

- Coordinated focus groups and implemented design thinking tactics to assist cross-functional teams of 20 in transitioning company to a learning organization.- Developed a standard operating procedure frameworks for administrative assistants, streamlining processes and increasing efficiency by 35%+.- Planned and managed all aspects of agency retreats and associated meetings for 300 people from travel logistics and hotel coordination to meeting and brainstorming facilitation.- Supported team of 20 with office management and administrative duties.

Denver, Co, Us

- Collaborated with 3rd party to design and implement new EHS and quality management software, training 15+ employees on functionality and use.- Planned and managed quarterly safety contractor meetings for 500 attendees, coordinating department travel, managing press releases, and preparing reports.- Designed and developed the department's first performance evaluation proposal for Vice President, a successful program that was adopted company-wide.- Supported EHS Vice President and Environmental Manager with administrative duties, including communication strategies, calendar management, and travel arrangements.

Master Of Science (Ms), Organizational Leadership & Human Capital Development

Bachelor Of Arts (B.A.), International Buiness

Study Abroad, International Business