Amy O'Bryan Email & Phone Number

Kenosha, Wisconsin, United States

United States

United States

Kenosha, Wisconsin, United States

Oak Creek, Wi

• Member of the TOMS team, which was responsible for rapid response to large customer logistics issues regarding Domestic and International shipments.• Responsible for responding to emails from multiple clients in 30 minutes or less and researching complex issues regarding their shipments.• Knowledge of Small Package, Air Freight and Ocean Shipments required including time frames, documentation needed for Interational shipments and some customs knowledge.• Performed daily, weekly, or monthy reporting as assigned on things like At-Risk Shipments, Freight Volumes, and Aging Inventory.• Required to respond to urgent requests for courier services and critical shipment transportation depending on the circumstances. • Received multiple accolades throughout my time there for my great customer service and response to critical matters.

Kenosha, Wi

• Use of SAP and internal systems required daily to perform many diverse and complicated functions required of the inventory team.• Advanced ability to operate in multiple SAP systems across all clients to perform complex inventory functions (Warehouse only).• Performed research to resolve a multitude of issues including but not limited to locating missing material, answering client questions, and performing cycle counts to address customer complaints.• Communicated via email and in person throughout the day with members of Client Services, Management, and other departments to answer questions, gather research data, and address issues.• Assisted with Inventory preparation and researched merchandise with no location.• Assisted in performing Cycle Counts and training of new team members.

West Allis, Wi

• Use of all Customer Service, Merchandising, Cash Handling, and Management skills obtained over the course of my career.• Establish plans on a weekly basis to achieve sales goals and maintain staffing and scheduling needs.• Delegate projects to other managers and employees to accomplish daily, weekly, and monthly merchandising and sales activities.• Responsible for record keeping, receiving, daily zone walks, store recovery, and all aspects of the front end of the store.• Assist General Manager with stockroom planning and organization, replenishment of merchandise, hiring, scheduling, training of associates, ongoing supervision of employee performance, and assigning tasks.• Acting General Manager in the absence of the actual General Manager and work with District Manager on a weekly basis.

Kenosha, Wi

Merchandise Lead Big Lots, Kenosha, WI 02/2017-05/2017• Use of all Customer Service, Merchandising, Cash Handling, and Management skills obtained over the course of my career.• Establish plans on a weekly basis to accomplish merchandising initiatives and meet execution deadlines.• Leads and directs activities related to set-up and execution of all company POG's and Planoguides throughout entire store.• Assist all Team Leadership with freight processing, stockroom planning and organization, replenishment of merchandise, training of associates, ongoing supervision of employee performance, and assigning tasks.• Assume Manager on Duty Role when necessary which means I am a Key Holder and am scheduled to open and close the store per Company standards including performing all necessary cash office, receiving, and security tasks including responding to alarm calls if necessary.

Kenosha, Wisconsin

• Prior Customer Service and Merchandising Skills used daily.• In charge of Central Supply area of store by placing supply orders, putting supplies away, keeping the area organized, and by performing weekly inventory counts to make sure we have an adequate amount of back stock for all departments.• Responsible for maintaining stocking and merchandising standards throughout all GM departments of the store.• Assist with organizing and maintaining back room standards for all GM areas. • Perform Hole Counts, submit Remedy Tickets and work with other departments to maintain stocking standards. • Assist with Inventory preparation, research missing merchandise and merchandise with no location.• Use store Intranet to retrieve POG’s, assign Item Location Codes, print labels, shelf strips, and promotional/ad signs.• Execute and maintain POGs throughout the store in all departments.• Assist with finding, pricing, and displaying clearance and aggressive markdowns.• Assist my team leads by helping to train new associates.• Assist store Vendors by providing needed POG's, pricing materials and helping them to locate product.• Active as a member of the store Safety Committee.• Have been chosen to attend Emerging Leaders training in January 2017.

Kenosha, Wi

• Experience Scanning Packages and Putting them on Correct Pallet by Reading Shipping Labels• Expert Ability to Build Square Pallets that Must Meet USPS Height and Stability Requirements• Ability to Use Pallet Jacks, Transport Pallets, and Wrap Pallets for Transport• Jam Certified, Ability to Use Jam Clearing Equipment, and Ability to Work in High Environments• Ability to Meet Quality, Safety, Scanning, and Package Handling Guidelines• Required to Work in Extremely Fast Paced Environment, Stand for Long Periods and Lift up to 50lbs Continually for 4-8 hours at a time.

Wi And Il

• Experience in Hardlines and Softlines• Merchandising and Display: New Set-Up, Resets, and Cut-Ins• Inventory Management• Audited Displays, Prices, and Company Standards• Able to Read Plan-O-Grams/Schematics• Expert at Use of Scan Gun for Multiple Function

Oak Creek, Wi

Serve guests by taking and delivering their food and drink orders.I also provide exceptional customer service by meeting each guest's needs throughout their visit.

Wi And Il

• Experience in Hardlines and Softlines• Merchandising and Display: New Set-Up, Resets, and Cut-Ins• Inventory Management• Audited Displays, Prices, and Company Standards• Able to Read Plan-O-Grams/Schematics• Expert at Use of Scan Gun for Multiple Function

Bachelors'S Degree, Business Administration

Activities and Societies: Omicron Delta Epsilon - Economics Honor Society Sigma Alpha Chi - Sorority Business Administration major.

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