As a GA in the Office of Graduate Professional Development, his role focuses on program-experience research, curriculum development, and program design and evaluation for the Graduate School.

As a GA working with the Graduate Assistants United (GAU), he assists their colleagues, helps them navigate the complexities of university procedures, and guides them in answering questions about administrative/academic issues and their duties and rights. He also supports GAU administratively.

Leads, promotes, evaluates, and controls the fulfillment of the objectives and work processes of the Welfare Service, as well as the social, economic, cultural, recreational, and health benefits for members and their families.

It is part of the team that coordinates the design and implementation of the bidirectional Community Participation Model, monitors the performance indicators of the model, and acts as a point of contact between the community and the different units of the University.

Designs and implement the Employability Office, responsible for the implementation of actions for the linking of companies and graduates with the university; of the system of monitoring and information to graduates and the job exchange of the university. Responsible for monitoring the implementation of the consultancies within the institutional project. Responsible for compliance with indicators associated with the link with graduates within an institutional project.

Advised various companies (Forestal Arauco, Masisa, Banco Estado Contacto, Ewos, Notary Ramón Garcia, among others), for the improvement of the performance and performance of its staff and in the achievement of the goals and objectives of the company, through some of the following Functions: • Preparation and support in the definition of the required staff profile. • Design and realization of Organizational Climate assessment. • Design of tools for 360-degree evaluation under the Skills Management model, and • Identification of Vocational Training Needs, among others.

Mapping of Labor Competencies based on process analysis for various company areas. As well as conducts 360-degree evaluation under the Skills Management Model, along with developing proposals for Human Resources projects.

Mapping of Labor Competencies based on process analysis for various company areas. As well as conducts 360-degree evaluation under the Skills Management Model, along with developing proposals for Human Resources projects.

Coordinates, controls, and monitors training for Call Centers and assigned Personalized Care Centers.Analyzes, reviews, and approves the processes that affect the management of customer service management.Achievements:Lead the development of the first virtual education project for Customer Service Management.