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Alexis Hernandez Email & Phone Number
Remote Support Technician
at
Metro IT Resources
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Remote Support Technician
Location
Guaynabo, Puerto Rico, Puerto Rico
Who is Alexis Hernandez? Overview
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Quick answer
Alexis Hernandez is listed as Remote Support Technician at Metro IT Resources, based in Guaynabo, Puerto Rico, Puerto Rico. AeroLeads shows a matched LinkedIn profile for Alexis Hernandez.
Alexis Hernandez previously worked as Jr. System Administrator at Aen Consulting Engineering, Psc and Freelance Translator at Freelance. Alexis Hernandez holds Bachelor’S Degree, Computer Science, 3.04 from Polytechnic University Of Puerto Rico.
Company email context
Email format at Metro IT Resources
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Metro IT Resources
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Profile bio
About Alexis Hernandez
Jr System Administrator with 5 Years of experience in IT. I have worked across various industries including Banking, Healthcare, Beverage and Consulting companies.I have managed a wide range of technologies in various capacities including Windows Server, Active Directory, Desktops, Office365, Sharepoint.
Current workplace
Alexis Hernandez's current company
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9 roles
Alexis Hernandez work experience
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Remote Support Technician
Current
Apr 2024 - Present
Jr. System Administrator
Current
Aen Consulting Engineering, Psc
Provide administration, maintenance and support to the clients workstations.Manage M365 cloud services (Teams, OneDrive, Sharepoint, Azure AD).Designed a team targeting hierarchy for Microsoft Teams environment.
Oct 2020 - Present
Freelance Translator
Freelance
Jan 2023 - Sep 2024
It Technical Support Specialist
Provided Tier 1 IT Support to clients.Consistent Monitoring of Security Alerts and Suspicious Activity in the network.Troubleshoot issues on M365 Products and Window environment.Collaborated on a SharePoint Project for a new client and provided recommendations of their folder hierarchy for better security and organization.
Sep 2021 - Jul 2022
System Analyst
Provide administration, maintenance and installation of security patches to the client's Windows systems. Developed and deployed scripts that solved vulnerabilities of high sensitivity to the client’s workstations Installed security patches on client’s workstations without the end user interaction by using PStools and PowerShell. Was able to solve over.
Jan 2020 - Mar 2020
Information Technology Contractor
Provide IT support, Installation and Inventory services for a Windows 10 migration project for Moffitt Cancer Center. Scanned over 1450 workstations for Inventory Re-Imaged and setup said workstations to the Client’s employees. Provided IT support, if any, during the initial setup.
Jul 2019 - Nov 2019
Security Information Analyst
- Provided IT support to clients and implemented cyber-security solutions
- Managed projects to implement the CyberArk PAS Solution and offered support services to clients.
- Troubleshot and repaired client’s computers as part of IT Help Desk Services.
- Monitored Network Activity with PaloAlto Networks Firewalls and generated monitoring reports for clients.
- Recognized for exceptional teamwork, responsibility, organization & planning, reliability, knowledge, strong client relationship, good working under pressure management and communication.
Feb 2018 - May 2019
Technical Support Representative
Administer identity and security access globally for human and functional accounts across multiple systems and applications. This includes on-boarding/off-boarding, incident/problem management associated with access entitlements and terminations as well as Emergency & Privileged Access management.Provided samples for auditing to ensure client's.
Apr 2017 - Jan 2018
4 education records
Alexis Hernandez education
Bachelor’S Degree, Computer Science, 3.04
Certifications, Information Technology
Certification, Network And System Administration/Administrator
Institute Of Advanced Technology (Iatpr)
High School Diploma
Colegio San Pedro Martir
FAQ
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What company does Alexis Hernandez work for?
Alexis Hernandez works for Metro IT Resources.
What is Alexis Hernandez's role at Metro IT Resources?
Alexis Hernandez is listed as Remote Support Technician at Metro IT Resources.
Where is Alexis Hernandez based?
Alexis Hernandez is based in Guaynabo, Puerto Rico, Puerto Rico while working with Metro IT Resources.
What companies has Alexis Hernandez worked for?
Alexis Hernandez has worked for Metro It Resources, Aen Consulting Engineering, Psc, Freelance, Business Staffing Solutions, and Next Consulting Group Inc..
How can I contact Alexis Hernandez?
You can use AeroLeads to view verified contact signals for Alexis Hernandez at Metro IT Resources, including work email, phone, and LinkedIn data when available.
What schools did Alexis Hernandez attend?
Alexis Hernandez holds Bachelor’S Degree, Computer Science, 3.04 from Polytechnic University Of Puerto Rico.
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