Aoife Doheny Email and Phone Number
Aoife Doheny work email
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Aoife Doheny personal email
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I am a highly enthusiastic and motivated employee with experience working in diverse teams, data analysis, and quality management. I'm currently studying for an MSc in Management for Sustainable Development at Dublin City University, and my goal is to one day work as a sustainability lead for a company that feels passionate about making the world a better place, particularly for those that have achieved or are working to achieve the Business Working Responsibly mark.My experience in managing and leading projects over the years has shown me that adapting to change is not only an exciting and integral part of sustainable development, it is where I believe my strengths will have the chance to grow most. One of the skills I have had the opportunity to explore and develop in my career is adapting workflow structures in response to changes. Projects I’ve lead include:- Creating a global data archive containing policy updates, visual examples, and references which is now used in Manila, Kuala Lumpur, California, and Dublin.- Sending more accurate information to app developers after failed submissions, which is projected to save over $260,000 annually.- Designing and implementing a new IT system for Ireland's leading environmental organisation.- Developing a mentorship programme that helped bridge the knowledge gaps agents had when transitioning from training, so as to better prevent those gaps from appearing in the future.Specialties: Data management and analysis, cross-cultural communication, client value creation, ideation management, quality management, and analysis.
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Data Analyst ExecutiveRepak May 2022 - PresentDublin• Provides operational and technical database support to the wider team in relation to Membership Services, Recruitment, and Enforcement.• Develops continual improvement of departmental processes and systems, and identifies and rectifies areas of weakness.• Co-ordinates and implements departmental Quality Management System procedures.• Assists in defining focused sales strategies through data analysis to support the recruitment team with strong new sales leads.• Supports the issuing and drafting of the department's monthly reports using Power BI.• Responsible for coordinating and representing the department with the implementation of a new IT System.• Aids in the management of Local Authorities and their relevant online reporting platforms, as well as producing reports shared with them regarding the progress of enforcement records.• Configures reports sent to Eurostat and the EPA that highlight the trends in packaging tonnes placed on the waste market in Ireland.• Designs strategies for incorporating new waste legislation into external reporting platforms, and internal management systems. -
Project Management SupportHealth Service Executive Feb 2022 - May 2022Dublin▪ Responsible for the creation, production and distribution of standard and ad-hoc CHOIC operational reports including CHOIC reports and graphs, portfolio dashboards and status reports, project metrics and reporting. ▪ Supports Senior Management and Programme Managers in administration on programmes, projects, communications, training, reporting, meeting minutes, etc. ▪ Administration and management of CHOIC library of portfolio, programme and project control documents. ▪ Supports communications generation and distribution both online, web based, publications and face to face workshops and presentations. ▪ Assist in rolling out project management process and quality improvement through supporting best practices & standards and adoption of lessons learned. ▪ Manage effective relationships and communications, internal and external, between and across the Community Operations. ▪ Communicate effectively with all stakeholders and ensure information is disseminated in a timely manner.▪ Organise and administer meetings and cross-divisional communications. -
Team LeadAccenture Oct 2021 - Feb 2022Dublin City, County Dublin, Ireland▪ Point of contact for resource management and scheduling across the team.▪ Allocation and distribution of tasks across languages and processes.▪ Drive for global standardisation where possible.▪ Provide the client with SLA and metric reporting on team performance.▪ Delivering quality orientation training to new hires and maintaining knowledge levels across the team.▪ Coach individuals in their career development and performance.▪ Maintaining daily weekly metrics, ensuring workflow is consistently distributed and that all SLA metrics are met.▪ Working with Accenture internal teams to identify and implement best practice opportunities.▪ Promote an ethos and culture of improvement across the teams in the global delivery network. -
Quality Monitoring Feedback AnalystAccenture Jul 2020 - Oct 2021Dublin City, County Dublin, Ireland▪ Conduct audits for internal reviews across multiple sites and workflows, while addressing any errors with the agents, their team leads, and the operations leads in Dublin.▪ Facilitate ideation sessions that focus on process, tool,and policy improvements to create value on behalf of Accenture for the client.▪ Manage data from various sources, workflows, and sites to then analyse and interpret it to identify error trends, areas for improvement, and thus determine future actions to take.▪ Work on standardising team coach practices across sites by improving global communication.
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Subject Matter ExpertAccenture Dec 2019 - Jul 2020Dublin City, County Dublin, Ireland▪ Provided plus ones to agents for their reviews and annotations in order to make them feel confident in their decisions.▪ Presented internal statistics, observations, and priorities to the support team.▪ Implemented process improvements by creating an extensive data archive used daily by both agents and the support team.▪ Established a mentorship programme aimed at bridging knowledge gaps agents experienced when transitioning from training to doing live reviews.
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Content Review Associate-FrenchAccenture Jun 2019 - Dec 2019Dublin City, County Dublin, Ireland▪ Reviewed apps to ensure that they complied with the client's policies and guidelines.▪ Consistently met all KPIs and quality expectations required.▪ Adapted to policy updates, process changes,and helped other agents who struggled with adjusting.▪ Contributed to improving review processes by creating and implementing new annotation templates, simplifying the language used in policies, and adding more examples for agents to have as references when rejecting an app.
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Crew MemberMcdonald'S Jun 2018 - Oct 2018Dublin 5, County Dublin, Ireland▪ Prepared the food and beverages while taking orders and working on the till.▪ Interacted with customers and other crew members on a continuous basis.▪ Ensured that health and safety standards were constantly adhered to.▪ Helped receive the deliveries and took stock.▪ Dealt with customer complaints in a positive and empathetic manner. -
Retail AssistantLe Comptoir Irlandais May 2018 - Jun 2018Bayonne, France▪ Provided a wide range of information to locals, European tourists and Irish tourists in various languages.▪ Ordered and received stock, as well as helping to maintain stock levels.▪ Studied in-depth the wide selection of expensive whiskies, teas and clothing.▪ Successfully engaged in customer retention strategies. -
Server/Catering Assistant/CashierWith Taste Nov 2016 - Aug 2017County Dublin, Ireland▪ Handled cash on a daily basis.▪ Provided friendly, efficient customer service.▪ Gave advice and recommendations to customers concerning the menu.▪ Presented all merchandise in a visually attractive manner. -
Server/Cashier/Lounge GirlAramark Refreshment Services Sep 2016 - Aug 2017Croke Park, Dublin.▪ Served food and drink to the press media throughout the day.▪ Worked behind the bar catering to people’s needs.▪ Ensured stock levels were maintained and replenished when required.▪ Set and cleared tables for private events, ensuring that the smallest details were correct.
Aoife Doheny Skills
Aoife Doheny Education Details
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First Class Honours -
Merit -
Université De Pau Et Des Pays De L'Adour2:1 -
Manor House SchoolLeaving Certificate And Junior Certificate
Frequently Asked Questions about Aoife Doheny
What company does Aoife Doheny work for?
Aoife Doheny works for Repak
What is Aoife Doheny's role at the current company?
Aoife Doheny's current role is Data Analyst, Climate Ambassador, MSc in Management for Sustainable Development Student.
What is Aoife Doheny's email address?
Aoife Doheny's email address is ao****@****ail.com
What schools did Aoife Doheny attend?
Aoife Doheny attended Dublin City University, Dublin Institute Of Technology, Dcm Learning, Université De Pau Et Des Pays De L'adour, Manor House School.
What are some of Aoife Doheny's interests?
Aoife Doheny has interest in Innovation, Social Services, Design, Languages, Social Media, Different Cultures, English Literature, Education, Environment, Entertainment.
What skills is Aoife Doheny known for?
Aoife Doheny has skills like Microsoft Word, Powerpoint, Social Media, Cross Cultural Communication Skills, Interpersonal Skills, Team Leadership, Target Orientation, Foreign Languages, Communication, Teamwork, Problem Solving, Self Confidence.
Who are Aoife Doheny's colleagues?
Aoife Doheny's colleagues are Anita Cahill, Gerard Shannon, Brian Markey, Tony O'sullivan, Colm Munnelly, Gary Browne, Sorcha Kavanagh.
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