Abiodun Olatilo Email & Phone Number

Vaughan, On, Ca

Ontario, Canada

Managed the end-to-end settlement process, meticulously overseeing the timely and accurate completion of transactions to meet client needs.Ensured compliance with risk management policies, maintaining a vigilant approach to mitigate settlement-related risks and uphold regulatory standards.Utilized internal query tracking tools to log and monitor all settlement-related issues, ensuring comprehensive documentation and adherence to resolution procedures.

Ontario, Canada

Spearheaded the collection efforts for a designated portfolio, ensuring timely and effective resolution of outstanding debts.Engaged in proactive outreach to clients with overdue payments, offering assistance and establishing sustainable repayment plans.Accurately documents all account activities and pertinent information to include, but not limited to, verifications and demographic changes.

United States

Lagos State, Nigeria

• Reviewed invoices and expense reports, ensuring accurate processing and security.• Investigated and addressed account discrepancies, applying risk management principles.• Supervised Accounts Payable and Receivable, ensuring secure and compliant documentation and approval.• Reconciled vendor and customer statements, resolving discrepancies to ensure data accuracy and compliance.

Lagos State, Nigeria

• Led a team of Financial Service Representatives, implementing best practices in security and compliance to protect sensitive financial information.• Oversaw ATM operations, addressing technical issues promptly and ensuring robust security measures were in place to protect customer data.• Provided exceptional customer service while adhering to data protection regulations and security standards.• Applied knowledge of financial products and services to manage risks and ensure compliance with regulatory requirements.

Nigeria

Conducted regular risk assessments of financial operations, identifying and mitigating potential vulnerabilities to ensure regulatory compliance.Ensured strict adherence to bank policies, federal regulations, and anti-money laundering guidelines, maintaining a perfect compliance record during internal and external audits.Managed complex customer transactions and inquiries, consistently resolving issues and maintaining a high level of customer service, leading to a 15% increase in customer retention.Mentored and trained new tellers, resulting in a 30% improvement in transaction processing times and a 95% customer satisfaction rate.

Lagos State, Nigeria

• Verified loan applications and supporting documents for accuracy and reliability.• Conducted creditworthiness assessments while protecting sensitive data.• Implemented data security measures and ensured compliance with regulations.

Apapa, Lagos State, Nigeria

• Streamlined payroll processes in Sage software, improving efficiency and security.• Identified and resolved payroll discrepancies, enhancing data accuracy and security.• Ensured compliance with tax laws and international regulations to minimize financial risk.• Protected sensitive financial data during payroll processing by following strict confidentiality protocols.

Lagos State, Nigeria

• Managed client communications and scheduling with strict confidentiality.• Documented and reported security incidents, reinforcing incident response.• Assisted in maintaining compliance with legal standards through regular case file reviews.• Organized confidential legal documents, ensuring compliance with data protection regulations and secure storage.

Associate'S Degree, Accounting

Diploma, Computer Science