Aoleonne Joseph Email & Phone Number

Boca Raton, Florida, United States

Lead operations staff and stakeholders to ensure quality customer service and experience.Implementation of innovative programs and processes that reduce short-and long-term operating costs and increase productivity.Coordinate bidding processes for vendor work, manage service agreements and negotiate new contracts.Establishing training and development programs for staff; providing oversight for staff development and identifying opportunities to improve systems and procedures.Analyze performance measures and asset tracking tools to identify cost reduction.

Gainesville, Florida, United States

Managed over 970 graduate and family apartments within 5 different communities. Coordinated staff training and development opportunities for desk staff and community assistants. Recruited, hired, and trained over 10 community assistants, and 25+ desk assistants. Collaborated with facilities, building services, and departmental staff to maintain communities. Served on an on-call rotation to provide crisis management for approximately 1300+ students and families. Adjudicated student conduct cases and provided community standards education for policy violations. Conducted a comprehensive internal review of departmental operations to improve processes.

Mph, Management And Policy

Bachelor Of Science - Bs, Psychology