Adekunle Joy Olugbile Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

- Reviewing loan applications to assess borrower creditworthiness and to determine an appropriate loan amount based on the borrower’s ability to repay the loan.- Decisioning credit applications based on the outcome of the evaluation.- Explaining loan terms and conditions to clients in order to help them make informed decisions about their loans- Assisting.

North York, Ontario, Canada

• Supervise and co-ordinate sales staff and cashiers
• Resolve problems that arise, such as customer complaints and supply shortages
• Maintain specified inventory and order merchandise
• Prepare reports regarding sales volumes, merchandising and personnel matters
• Train or arrange for the training of new sales staff
• Drive sales through the engagement of customers, suggestive selling, and sharing product knowledge.

Lagos

• Supervised a team of ten, ensuring the achievement of both individual and team performance targets
• Developed Strategies to achieve sales targets for small business segment.
• Used effective sales strategies to convince clients to accept proposals, resulting in a more than 50% incremental growth in customer base per year.
• Educated customers about the bank's product and service options and processed customers' requests.
• Created a customer support strategy for a team of seven to increase customer retention by 96%.
• Built and maintained relationships with new and existing clients while providing a high level of expertise.

Lagos, Nigeria

• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Evaluated credit applications against outline specifications to approve, reject or recommend adjustments files.
• Submitted loan applications to loan underwriter for verification and recommendation.
• Reviewed customers' financial statements for proper knowledge of their financial needs.
• Resolved escalated customer issues and boosted retention rates by 100%.
• Identified and capitalized on community business opportunities with effective networking.

Lagos, Nigeria

• Responsible for maintaining day-to-day administrative and personnel services in order to meet and support the teams' operations.
• Carry out office administrative tasks
• Help in sourcing translators of different languages of the world.
• Ensure proper maintenance of personnel files and other relevant documents.
• Provide support for matters relating to the premises and operations.
• Run errands for the company.

Graduate Certificate, Human Resources Management

Interview Assessment Group Project • Gained knowledge of the recruitment process from job posting down to hiring decision • Collaborated.

Bachelor Of Science (B.Sc), Economics

Dissertation: Relative Impact Of Stock Market and Banking Development on the Nigerian Economic Growth