Amanda O'Neil Timmerman Email & Phone Number

New York, Ny, Us

Greater New York City Area

▪ Joined TeePublic as employee #17 and became our first Director of Community▪ Founded and scaled TeePublic's Artist Account Management and Artist Success (CX) Teams▪ Hired, trained, and managed up to 8 team members and 2 people managers

New York, Ny

TeePublic is the world's best marketplace to purchase art on apparel, accessories, prints and homegoods, all made by independent creators. On TeePublic, designers upload artwork that can be sold across 75 different product types via the marketplace and their own digital gallery storefront. Through on-demand printing, artists don't have to worry about production or fulfillment, which allows them to reach global distribution and scale. TeePublic was founded in 2013 by the team behind… Show more TeePublic is the world's best marketplace to purchase art on apparel, accessories, prints and homegoods, all made by independent creators. On TeePublic, designers upload artwork that can be sold across 75 different product types via the marketplace and their own digital gallery storefront. Through on-demand printing, artists don't have to worry about production or fulfillment, which allows them to reach global distribution and scale. TeePublic was founded in 2013 by the team behind Vimeo, College Humor and BustedTees, and within 5 years, generated $100m in revenue across millions of unique, user generated designs. In 2018 TeePublic was acquired by Redbubble, the market leader in online, independent art. The group combined is the largest e-commerce marketplace for independent art in the world. Show less

East Syracuse, New York

▪ Manage 75+ wish pipeline from referral to granting, including outreach and financial wrap-up▪ Collaborate with volunteers and community partners to plan and execute magical wishes▪ Train and manage 150+ wish volunteers, maintaining positive relationships and regular contact▪ Coordinate with PR Manager, corporate sponsors and wish families on all publicity opportunities▪ Manage department strategy and finances, analyzing wish data and completing national reports▪ Annually… Show more ▪ Manage 75+ wish pipeline from referral to granting, including outreach and financial wrap-up▪ Collaborate with volunteers and community partners to plan and execute magical wishes▪ Train and manage 150+ wish volunteers, maintaining positive relationships and regular contact▪ Coordinate with PR Manager, corporate sponsors and wish families on all publicity opportunities▪ Manage department strategy and finances, analyzing wish data and completing national reports▪ Annually draft department’s One Page Business Plan vision, metrics, strategy and action plans▪ Increased wishes granted from 50 to 85 while maintaining 98% wish family satisfaction Show less

▪ Coordinated 1,200+ incoming celebrity and national sports wish requests from 60+ national chapters and 35+ international affiliates per year, including database file formation and team member assignment▪ Facilitated 250+ celebrity publicity permission requests and 70+ auction item requests per year, including tracking, contact information research, delivery and follow-up communications▪ Created and maintained cultivation calendar and implemented twice yearly cultivation mailings ▪… Show more ▪ Coordinated 1,200+ incoming celebrity and national sports wish requests from 60+ national chapters and 35+ international affiliates per year, including database file formation and team member assignment▪ Facilitated 250+ celebrity publicity permission requests and 70+ auction item requests per year, including tracking, contact information research, delivery and follow-up communications▪ Created and maintained cultivation calendar and implemented twice yearly cultivation mailings ▪ Managed caseload of 30+ wishes and served as back-up coverage during teammate absences Show less

▪ Assisted PR team in the planning of local client events, story generation, media pitching, and preparation of PR plans.▪ Ghostwrote articles, web content, FAQ sheets, brochures, and other campaign materials.▪ Drafted press releases and all agency appointment releases, researched editorial calendar opportunities, and developed strategic media lists.▪ Collected, scanned, and archived media clippings, maintained client clipping binders, and disseminated a bi-weekly internal PR clips… Show more ▪ Assisted PR team in the planning of local client events, story generation, media pitching, and preparation of PR plans.▪ Ghostwrote articles, web content, FAQ sheets, brochures, and other campaign materials.▪ Drafted press releases and all agency appointment releases, researched editorial calendar opportunities, and developed strategic media lists.▪ Collected, scanned, and archived media clippings, maintained client clipping binders, and disseminated a bi-weekly internal PR clips e-newsletter.▪ Managed agency information sources, including vendor/partner matrix, agency intranet, employee information lists, and organizational charts for new business and internal use. Show less

▪ Interviewed and trained 20-30 employees per week during recruiting season on active listening, rapport building, objection responses, and conveying a case for support.▪ Supervised 30-35 callers 4 shifts per week, monitored caller performance throughout shifts, provided constructive coaching to immediately improve caller performance.▪ Collaborated with supervising team to consistently exceed monthly/quarterly fund raising goals, achieving a record $1.4 million in first 8 months of the… Show more ▪ Interviewed and trained 20-30 employees per week during recruiting season on active listening, rapport building, objection responses, and conveying a case for support.▪ Supervised 30-35 callers 4 shifts per week, monitored caller performance throughout shifts, provided constructive coaching to immediately improve caller performance.▪ Collaborated with supervising team to consistently exceed monthly/quarterly fund raising goals, achieving a record $1.4 million in first 8 months of the July ’06-June ‘07 fiscal year.▪ Contacted and built relationships with 50-60 alumni per week, applied active listening and objection responses, persuaded 30+ prospects per week to donate toward scholarships, faculty support, student programs and other needs.▪ Consistently ranked in top 3 out of 100+ callers based on dollars raised/pledge percentage, raised more than $100,000 total and achieved more than 1000 pledges. Show less

▪ Collaborated with faculty to develop empirical research question, method and design. ▪ Researched scientific literature, wrote and presented research proposal to group.▪ Recruited 60+ youth subjects, obtained parental consent, maintained Excel file of subject demographics, prepared testing materials, administered tests to 3-5 subjects daily. ▪ Recorded, coded and entered data into Excel… Show more ▪ Collaborated with faculty to develop empirical research question, method and design. ▪ Researched scientific literature, wrote and presented research proposal to group.▪ Recruited 60+ youth subjects, obtained parental consent, maintained Excel file of subject demographics, prepared testing materials, administered tests to 3-5 subjects daily. ▪ Recorded, coded and entered data into Excel files, analyzed data, wrote scientific and communicative thesis based on results, defended thesis to group of students and faculty. ▪ Presented research posters at 4 annual research symposiums during the year. Show less

Swedish Language

Swedish Advanced Beginner I

Swedish Language

Swedish I & Swedish II

B.S., Psychology, Summa Cum Laude (4.0 Gpa)

Activities and Societies: Study Abroad: London/Dublin/Edinburgh ▪ Minor: Public Relations & Strategic Communications ▪ Barrett Honors.