Aon Maniar Email & Phone Number

Dubai, United Arab Emirates

• Implementing performance management strategies to ensure each branch or cluster meets targets, including coaching, recognition, and disciplinary actions. Conducting regular meetings with cluster and branch managers to establish objectives and address challenges.• Collaborating with Retail and WPS Heads to provide vision and leadership, aligning cluster managers with company goals, and developing strategies for branch operations and business development to achieve objectives.• Developing a mobile app, managing development process, and identifying customer needs. Overseeing the performance of Cluster managers and monitoring different branches under them, staffing, business development, and revenue generation, identifying improvement areas, and implementing strategies.• Monitoring store audit reports for performance management and identifying areas for improvement. Recruiting, developing, and retaining high-performing teams through talent nurturing, training, and a positive work culture.• Managing UAE branch expenses, revenue budget, and network growth to optimize cost-efficiency and profitability, while implementing strategies for expansion, market entry, and business expansion.

United Arab Emirates

• Responsible for overseeing a team of 160+ employees across branch levels, including branch managers, and ensuring sales targets are met or exceeded in the Gold card sales portfolio for 83 branches in 2021.• Also managed the performance of Lulu Money App and was responsible for achieving the digital app targets. Have driven this digital business to an increased market share in remittances.• Managed the region's gross revenue, net profit, key performance parameters, and efficient branch operations, ensuring smooth processes and customer service standards.• Provided leadership, training, and supervision to branch managers, fostered a high-performance culture, optimized resource utilization, and monitored staff competency to ensure AML compliance.• Reviewed branch performance, providing feedback to managers and staff to ensure targets are met, and promoted new and existing products and services, contributing to regional growth and success.• Fostered a sales and service culture, provided coaching, guidance, and staff motivation to improve customer satisfaction and performance, while staying updated on market trends and business growth opportunities.

Dubai

• Responsible for the daily operation of the branch, ensuring alignment with the organization's objectives, overseeing sales, customer service, and security measures, and maintaining high security awareness to prevent theft or fraud.• Monitored and ensured daily Anti-Money Laundering procedures, ensured compliance with AML policies, and served as a point of contact between Country Head Quarters and branch staff.• Responsible for adhering to the company's Anti-Money Laundering policies, preventing activities within the branch, balancing cash, preparing daily reports, and maintaining accurate and up-to-date financial records.• Managed resource utilization, staffing levels, and efficiency in the branch, collaborated with the Regional Business Head and HR department to address staff discipline issues and ensured company policies were followed.

Dubai

• Handle customer complaints and resolve issues promptly and professionally.• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.• Calculate total payments received during a specific period and reconcile this with total sales.• Organize workflow and ensure that employees understand their duties or delegated tasks.

Ahmedabad Area, India

• Develop and implement strategic plans to achieve business unit objectives and financial targets.• Oversee the day-to-day operations of the business unit, ensuring smooth workflow and efficient processes.• Provide coaching and mentorship to team members, fostering a positive and collaborative work environment.• Collaborate with other departments such as sales, marketing, finance, and supply chain to achieve overall company goals.

Ahmedabad Area, India

• Develop comprehensive financial plans for clients, including budgeting, investment strategies, retirement planning, tax planning, and estate planning.• Recommend suitable investment products and strategies based on the client's risk tolerance, investment horizon, and financial goals. Monitor and manage clients' investment portfolios.• Assess clients' insurance needs and provide recommendations on life insurance, health insurance, property insurance, and other risk management products.• Stay up-to-date with industry regulations, compliance standards, and financial market trends. Ensure all financial advice and transactions comply with relevant laws and regulations.

Ahmedabad Area, India

• Research and identify potential customers through various channels, such as cold calling, networking, and online research.• Conduct product or service presentations to potential customers, demonstrating the features and benefits.• Negotiate terms of sales agreements and close sales deals.• Prepare and submit regular sales reports detailing sales activities, achievements, and challenges faced.

Pgdm, Marketing And International Business, A

Activities and Societies: Marketing Society , Sports Society , Managing Events and cultural activities

Bachelor Of Commerce (B.Com.), Commerce, B+

Activities and Societies: Sports SocietyRepresented State And national level basketball team