Amanda Phillips

Amanda Phillips Email and Phone Number

Senior Director of Customer Success at CyberArk | Customer-centric leader and team builder @ Darktrace
Amanda Phillips's Location
McKinney, Texas, United States, United States
Amanda Phillips's Contact Details

Amanda Phillips personal email

n/a

Amanda Phillips phone numbers

About Amanda Phillips

Accomplished customer success leader with a passion for growing high performing, dynamic teams and delivering positive customer outcomes.

Amanda Phillips's Current Company Details
Darktrace

Darktrace

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Senior Director of Customer Success at CyberArk | Customer-centric leader and team builder
Website:
darktrace.com
Employees:
2567
Amanda Phillips Work Experience Details
  • Darktrace
    Darktrace
    View
  • Cyberark
    Senior Director, Americas Customer Success
    Cyberark Jan 2024 - Present
    Newton, Ma, Us
    View
  • Cyberark
    Customer Success Director - North America
    Cyberark Feb 2021 - Jan 2024
    Newton, Ma, Us
    View
  • Mcafee
    Sr Director, Customer Succes
    Mcafee Oct 2018 - Feb 2021
    San Jose, California, Us
    I lead an organization of Customer Success Managers (CSMs) and Support Account Managers (SAMs) that provide post-sales engagement and guidance to enterprise customers for multiple regions in North America. I am focused on strategic growth and operational execution.I am responsible for delivering value to customers at all phases of the customer life-cycle. I mentor and grow team members to meet Key Performance Indicators and deliver exceptional service to their customers. I am also responsible for growing profitability within my organization through revenue growth and resource optimization. Success requires a diverse skill set with flexibility, efficiency and excellent communication skills.
    View
  • Mcafee
    Director - Critical Account Program
    Mcafee Feb 2016 - Oct 2018
    San Jose, California, Us
    Established the global executive escalation management team (Critical Account Program) including process development, stakeholder alignment, hiring, and training to resolve strategic customer escalations.As the leader for the Critical Account Program, I led a team of Critical Account Managers in all geographies that provided dedicated issue management and resolution to strategic customers. Accountable to the Executive Leadership Team (CEO, EVPs, CTO), success required strong communication skills, stakeholder collaboration and a willingness to enact change and drive process improvements.
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  • Mcafee
    Senior Manager - Enterprise Support
    Mcafee Mar 2012 - Jan 2016
    San Jose, California, Us
    Responsible for delivering onsite enterprise support solutions to customers in the government, healthcare and education industry.
    View
  • Fedex Services
    Manager It, Information Security
    Fedex Services Jun 2007 - Feb 2012
    Managed teams of security engineers and analysts responsible for the global design, implementation and operations of network, host and endpoint security solutions.
  • Fedex Services
    Business Application Advisor
    Fedex Services Oct 2004 - May 2007
    Information Security/Infrastructure Security
  • Fedex Services
    Senior Business Application Analyst
    Fedex Services Mar 2003 - Oct 2004
    Business Integration Technologies
  • Fedex Services
    Senior Programmer Analyst
    Fedex Services Feb 2000 - Mar 2003
    Business Integration Technologies
  • Fedex
    Programmer
    Fedex Jan 1998 - Feb 2000
    Memphis, Tn, Us
    Revenue Systems
    View

Amanda Phillips Skills

Security Information Security Management Linux Requirements Analysis Information Security Program Management Enterprise Architecture Virtualization Network Security It Management Computer Security Soa Data Center Visio Disaster Recovery Cloud Computing Sql Cisco Technologies Vpn Cissp Security Architecture Design Project Management Enterprise Software Solaris Business Analysis Itil Unix Servers Business Continuity It Strategy Firewalls Sdlc Pci Dss Integration Process Improvement Tcp/ip

Amanda Phillips Education Details

  • The University Of Memphis
    The University Of Memphis
    Computer/Information Technology Administration And Management
  • Florida State University
    Florida State University
    General
  • The University Of Memphis
    The University Of Memphis
    Management And Operations

Frequently Asked Questions about Amanda Phillips

What company does Amanda Phillips work for?

Amanda Phillips works for Darktrace

What is Amanda Phillips's role at the current company?

Amanda Phillips's current role is Senior Director of Customer Success at CyberArk | Customer-centric leader and team builder.

What is Amanda Phillips's email address?

Amanda Phillips's email address is am****@****fee.com

What is Amanda Phillips's direct phone number?

Amanda Phillips's direct phone number is +122402*****

What schools did Amanda Phillips attend?

Amanda Phillips attended The University Of Memphis, Florida State University, The University Of Memphis.

What skills is Amanda Phillips known for?

Amanda Phillips has skills like Security, Information Security Management, Linux, Requirements Analysis, Information Security, Program Management, Enterprise Architecture, Virtualization, Network Security, It Management, Computer Security, Soa.

Who are Amanda Phillips's colleagues?

Amanda Phillips's colleagues are Mayssam Rihan, Nick Martin, Manon Sorbie, David Abramovich, Emma Quintanilla, Candice Mills, Abdullah Alsree.

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