Director Of Contact Center And Ivr Application Development
Current
Jan 2022 - Present
AeroLeads people directory · profile
Arvand Owji Email & Phone Number
Director of Contact Center and IVR Application Development
at
Waterfield Technologies
1 work email found
@dimensiondata.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Contact Center and IVR Application Development
Location
Canada, Canada, Canada
Who is Arvand Owji? Overview
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Quick answer
Arvand Owji is listed as Director of Contact Center and IVR Application Development at Waterfield Technologies, based in Canada, Canada, Canada. AeroLeads shows a work email signal at dimensiondata.com and a matched LinkedIn profile for Arvand Owji.
Arvand Owji previously worked as Director, Application Development at Speech-Soft Solutions and System Software Principal Architect at Ttec. Arvand Owji holds Software Engineering, Computer Science from University Of Toronto.
Company email context
Email format at Waterfield Technologies
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{first}.{last}@dimensiondata.com
86% confidence
AeroLeads found 1 current-domain work email signal for Arvand Owji. Compare company email patterns before reaching out.
Profile bio
About Arvand Owji
Contact Center, Agent Desktop and IVR application Architect. Experienced in enterprise level Desktop and Interactive Voice Response (IVR) application design, development and deployment. Special focus on Dynamic Configuration, IVR integration into Web Services and Back-end Host systems, CRM and WFM integration into voice systems, Speech Recognition, Voice Authentication, Agent's Desktop and Callflow/routing optimization.Specialties: Cisco CVP, UCCE, ICM Scripting, CUIC and Custom Reports, UCCX, VoiceXML, GRXML Grammars, Nuance Speech Server (NSS), Nuance Recognizer, Nuance Verifier, CTI, Pindrop, Upstream Works, SQL Server, Oracle, DB2, PHP, Web Services, SalesForce.com, Twilio Programmable Voice and SMS, Amazon Connect, Genesys Cloud, Genesys Botflow, Google Dialogflow in Contact Center
Listed skills include Java, Microsoft Sql Server, Php, Vxml, and 24 others.
Current workplace
Arvand Owji's current company
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6 roles · 17 years
Arvand Owji work experience
A career timeline built from the work history available for this profile.
Director, Application Development
Current
Aug 2020 - Present
System Software Principal Architect
Oct 2018 - Aug 2020
Lead Technical Consultant
- Technical Lead for IVR and Contact Center projects
- Pre-Sales and Post Production support
- IVR and VXML development for enterprise contact center deployments
Jan 2013 - Oct 2018
Consultant
- Lead Application Developer
- Pre-Sales and Post production supports
- IVR Design and Development for enterprise contact center deployments
2009 - Oct 2018
It Specialist, Interactive Communications Practice
- Custom application development with Java,.NET and SQL Server.
- Pre-Sales and Post production supports to many high profile clients.
- IVR and VXML development for enterprise contact center deployments
Jan 2007 - Oct 2009
1 education record
Arvand Owji education
-
University Of Toronto
FAQ
Frequently asked questions about Arvand Owji
Quick answers generated from the profile data available on this page.
What company does Arvand Owji work for?
Arvand Owji works for Waterfield Technologies.
What is Arvand Owji's role at Waterfield Technologies?
Arvand Owji is listed as Director of Contact Center and IVR Application Development at Waterfield Technologies.
What is Arvand Owji's email address?
AeroLeads has found 1 work email signal at @dimensiondata.com for Arvand Owji at Waterfield Technologies.
Where is Arvand Owji based?
Arvand Owji is based in Canada, Canada, Canada while working with Waterfield Technologies.
What companies has Arvand Owji worked for?
Arvand Owji has worked for Waterfield Technologies, Speech-Soft Solutions, Ttec, Dimension Data, and Ibm Global Services.
How can I contact Arvand Owji?
You can use AeroLeads to view verified contact signals for Arvand Owji at Waterfield Technologies, including work email, phone, and LinkedIn data when available.
What schools did Arvand Owji attend?
Arvand Owji holds Software Engineering, Computer Science from University Of Toronto.
What skills is Arvand Owji known for?
Arvand Owji is listed with skills including Java, Microsoft Sql Server, Php, Vxml, Cisco Technologies, Voip, Unified Communications, and Ucce.
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