Aoxiang Yu Email & Phone Number

Birmingham, GB

Bicester, England, United Kingdom

• After promotion to senior sales, I was responsible for of myself and the team. I was able to increase team spirits, which led to improved the store sales of 14% year on year, with my own contribution of sales denoting.
• Being awarded as Ambassador – top reward for the customer experience evaluation of 2023-04(April)
• Supported deputy director when she is off work with daily operations. e.g. opening, closing, Rota managing and managing the team members, weekly and monthly… Show more After promotion to senior sales, I was responsible.
• Supported deputy director when she is off work with daily operations. e.g. opening, closing, Rota managing and managing the team members, weekly and monthly reports.
• In charge of the training of new starters.
• In charge of the aftersales department and online client’s platform.

Bicester, England, United Kingdom

• Successfully drove the highest level of customer service with the line of Balmain’s specific service expectations.
• Successfully worked as a part of the team to meet the store’s monthly target by reaching over 100% of personal target; rewarded as the top seller of the UK region in 2022.
• Successfully built and maintained long-term relationships with international loyal clients by providing them with personalized service.
• Worked flexibly along with the management team to ensure… Show more
• Worked flexibly along with the management team to ensure drive smoothly with daily store operations.
• Successfully worked with the stock team with an efficient stockroom standard to ensure the sales team could maximize store sales. Show less

Oxford, United Kingdom

- In charge of store’s daily international VIP and Loyalty clients’ services with a focus on Asian customers.- Worked on International CRM management: profiling, follow-up, personalised advice.- Participated in store operation management aligned with corporate strategies.- Worked on in-store brand training for new employees in terms of brand values, sales.

Oxfordshire

- Advised international clientele on ready-to-wear and accessories. Having achieved 100% of monthly KPI target of the store with a customer conversion at 10.41% and a high productivity at £979.91 per hour - Assisted store manager in daily store management operations and is awarded as the best performing sales assistant of Europe for November and December.

Anhui, China

- In charged of teaching three classes of different levels and had a student converse rate of more than 95%- Organised over three parents’ meetings to enhance the communication between parents- Organised 2 major events as Christmas and Children’s Day evening party

Hefei, Anhui, China

- Responsible for four targeted universities for company’s public influence and student recruitment- In charge of 360-degree event management of four lectures inside university with more than 200 attendees each session- Finished over 90% signature rate for the contract month

Master'S Degree, Marketing, Merit

Activities and Societies: First semester modules included: Second semester modules included: Brand and Marketing Communications Managing.

Master Of Arts - Ma, Teaching English As A Second Or Foreign Language/Esl Language Instructor, High Pass

Bachelor'S Degree, English/Language Arts Teacher Education, Merit