Ana Paula Dias Email & Phone Number

São Paulo, Brazil

I responsible for Ops LATAM RTP (Real Time Payments) Projects in support to the region business expansion.

São Paulo, Brazil

Product ManagerResponsible for Trade Services products (Letter of Credit, International Guarantees, Collectons and SML). Creation, development and implementation of innovative solutions for new or existing products.Product training for internal and external clients.Monitoring of product costs in order to increase efficiency.Managing end to end customer journey and road map for multiple products and flows.Pilot of the fully digital documentation of the Exporter letter of credit, being a Brazil benchmark.Trade services product owner Lead the project for International Guarantees and changing compliance system. Define business requirements and influence stakeholder to prioritiseConducted daily Scrum stand up, sprint planning, product backlog, and sprint review and sprint retrospective meetings.Documenting UAT scenarios, test scripts, Track and triage UAT defects and prioritize resolution with business and technology Gathered requirements, developed Process Model and detailed Business Policies. Direct and lead development team from project initiation through delivery of final product. Conducted technical training sessions regarding system and Trade services product Environment: Agile methodology and JIRA.

São Paulo Area, Brazil

Responsible for the FX, Middle Office, Bank Notes, Cross Border Payments, Mass Payments, Conciliation and Controls area, reporting to the COO.Implementation of the Foreign Exchange system, including creation of the Conciliation and Controls area, in the short term, ensuring greater agility and control of the process.Structuring and technical support in cross border payments and mass paymentsImplementation of controls and corrections of operations at Confidence Broker for regulatory purposes.Department restructuring, implementing routines, promoting the development and training of the team, resulting in greater productivity in operations without increasing the headcount.

São Paulo, São Paulo, Brazil

Responsible for accounting and reconciliation of foreign exchange operations, accounts payable, reconciliation, control and quality (adherence tests), volumetrics, reporting to the head of operations.Migration of foreign exchange accounting from HSBC to Bradesco, harmonization and synergy between teams.Implementation of FX and trade reconciliation governance, transparency and strategic decision-making.Automated exchange and trade finance accounting reconciliation, eliminating manual processes, gaining agility, control and quality of information data.Improvement in the guarantee management and control process, eliminating manual processes, shortening the term, risk and gain of passage in the collection of guarantees with insufficient balances.

São Paulo, São Paulo, Brazil

Responsible for reconciliation and accounting control of Trade operations in Brazil and Grand Cayman, management of overdue operations, renegotiations, reporting to the Regional Head of Latin America.Implementation of the management and governance of overdue operations, with strategic meetings with senior management for follow-up and decision-making.Governance in the reconciliation process of Brazil and Cayman, transparency and strategic decision-making.Mapping, identifying, and implementing SOX in trade operations for adherence to USGAAP

São Paulo Area, Brazil

Main achievements: Representative of Brazil in the Global Operations offsite meeting in Utrecht (Netherland), Hong Kong and CingapureRestructured the Trade Services, resulting in the implementation of the Letter of Credit, SBLC, Guarantees, Documentary Collections and established internal and sanctions controls, resulting in increased volume and revenue. Participated in the global Trade Service project to design a services hub in Brazil to support customers in Chile, Argentina and Curacao. Implemented the Lean methodology to improve processes at low cost, resulting in productivity gains.Developed and implemented the Agency Desk project to manage syndicated Loans.Supported and developed products, resulting in increased revenue for the Bank. Implemented Swift and Hotscan (Automated watch-lists filtering – sanctions and AML compliance). Restructured and implemented of Brazilian Payment System (SPB) controls, adhering to best practices and mitigating risks.Managed global project to review payment systems. Brazil was the first country to implement the global controls.Monitored and reduced the number of open items in the system backlog. Participated as a specialist on the Central Bank committee to implement a new foreign exchange system. Technical support and assistance to M&As with foreign exchange operations and foreign capital entry

São Paulo Area, Brazil

Reports to the IT&OPS Director, and acted as backup - 5 employeesResponsible for Foreign Exchange, Trade Finance, Trade Services and Budget ManagementMember of product committee For two years I was in charge of Operations RiskMain achievements: Implemented Trade Services (LC, SBLC, Guarantees and Collections) SPB implementation.Structuring and implementation the controls, confirmation, due diligence, and follow up of Trade Finance operation booked in the head Office.Implementation of Swiftnet (Paris Platform), responsible for team training, local support and local contact with head office.Implementation of structure for Operational Risk.Implementation of Business Contingency Plan.PMO of Global Projects (NDF offshore, Swift, Operational Risk, Payments (reassure) and Agency Desk).

Executive Mba, Digital Business

Master Of Business Administration (Mba), Agrobusiness

Law

Graduate, International Business