Anand Panchamia Email & Phone Number

Washington Dc-Baltimore Area

Washington D.C. Metro Area

Feld Entertainment is a global producer of live touring shows including Ringling Bros. and Barnum & Bailey Circus, Disney on Ice, Disney Live!, Monster Jam, Arena Cross and Super cross. Activities also include procurement, sale of toys/concessions at shows in various arenas. Working with cross functional teams to gather and document functional requirements and translating those into technical designs to help bridge the gap between users and application developers.Extensive focus on Manhattan Associates, Warehouse Management (WMI 2010) application. Building interfaces with order entry and inventory control systems.Good Overall understanding of iSeries based WMI 2010 and experience in implementing new features and providing support on existing WMS modules that include Inbound/Outbound shipments, Physical Inventory and Cycle Count.

Managing an offshore and in house support teams.Handling Escalations & Customer Relationship ManagementEnabling Cross Functional teams for improved communications for superior product and service delivery to all customers

• Leveraging the Everest features to help optimize business processes for new customers via Business Process Consulting Service.• Implementing advanced features like E Commerce, Advanced CRM, Professional Dashboard, Mobile Warehouse etc• Developed and delivered the Accounting Coach Service to help customers reconciling and finalizing their books of accounts.• Data Migration Services to help re build their databases from their existing install. The process involved using DTS and writing SQL statements for database integrity.• Built the Excel Integration Service, popularly known as Excellize to provide reporting flexibility and higher visibility. The service included working on Excel Pivot Tables, complex formulas and writing simple to complex SQL Queries and working with SQL Views and Stored Procedures. This helped drive significant service revenue in this practice area. It also improved customer satisfaction and retention.• Analyzing customer’s business needs and prepare Requirement and Technical Design documents for extended solutions/customization to the software. These documents facilitated effort estimate process and a detailed impact analysis.• Installing and configuring the extended solutions on the customer’s environment. Providing demo and quick training to ensure that the expectations are met and confirming closure of the project.• Providing training on product modules and via webinars and the “Ask an Expert Sessions”.• Onsite Services and remote training for customers.• Consultative pre sales demo for special projects. Generating the Statement of Work and a project plan. These demos helped understand the exact requirements by asking the right questions and provide good advice to customers.• Providing detailed technical product overview and demos to existing customers and prospects• Generating monthly metrics and revenue forecast.

• Introducing the Jump Start Implementation Program for new customers. The program was designed to do remote implementations for small customers. Significant cost reduction for new price sensitive small sized customers.• Documented a Successful Transition guide that included step by step instructions for implementing the software.• Training and mentoring the team of consultants to provide remote implementation services to customers.• Responsible for providing forecasts and achieving revenue targets.

• Implementation and support for customers in UK, Europe, South East Asia and Australia.• Tapping into these new markets and mapping their requirements into the application.• Working with EU trade laws, UK VAT and Australian GST• Workshops and training programs for partners and VARS• Onsite implementation services• Troubleshooting Windows 2003 servers, DCOM, IIS Server, SQL Severs and Windows XP

French multinational manufacturers and marketers of automotive and industrial lubricants. Part of the international French oil giant - Total Fina Elf - 5th largest oil corporation in the world.AccountantNamed as lead accountant when evaluating the new ERP application JD Edwards. Provided access to information and acted as a subject matter expert in designing the front end for the financial modules to be used by other accountants across the enterprise.Design of MIS reports using dream writer and world writer.Full accountability for monthly sales flash and P&L reports to be sent to the parent company.Responsible for monthly management, accounts receivable and accounts payables reports.

Bachelor Of Commerce

Attended a training program for implementation and application of Oracle Applications from Oracle Software (I) Ltd. Attended training.

Bachelor Of Commerce (B.Com.)

Education record