Alison Pancoast, Shrm-Cp Email & Phone Number

Asheville, Nc, Us

Hendersonville, Nc

Managing effective HR management practices at multiple facilities that support and enabling execution of the annual business plan and long-term strategic business objectives. I lead the implementation of corporate-based HR initiatives, as well as develops and implements programs to meet specific market needs.Manages HR programs and services including Employee Relations, Employee Dispute Resolution Program, Performance Management, Compensation, Benefits, Training and Development, HR management, and employee programs and policies.

Asheville, North Carolina Area

Irene Wortham Center serves children and adults with disabilities, developmental challenges, or special needs. I recruit, hire, onboard, and support a staff of over 120 medical and education professionals.Responsible for facilitating and supporting all Human Resources processes including: • Administering employee health and welfare plans• Liaising between employees and executives/insurance providers• Championing employee engagement programs• Partnering with employees to resolve any policy issues; complete investigations and make action recommendations• Conducting audits of payroll, benefits, and other HR programs, and recommending corrective actions • Assisting with performance review and termination processes• Develop and implement staff training programs• HRIS power user

Asheville, North Carolina Area

Managed all operational aspects of a multimillion dollar retail store; increased revenue and membership through local and online marketing. Membership grew at a steady pace of 35% per year; revenue grew at an above target rate for the company, averaging fifteen thousand dollars more each week than previous years.• handled all hiring, training, payroll and other HR duties for staff of 50+• trained and supported managers and employees• maintained all personal files and ensured compliance with state and federal policies and regulations• created a new hire training manual to facilitate an easier on-boarding process• implemented policies and procedures that reduced overall turnover rate (numbers available upon request)

Arden, Nc

Part-time and seasonal work. Processed weekly deliveries and sorted inventory for employees to display on the floor. Prepared documents for weekly inventory and business reports for corporate.

Arden, Nc

Managed two offices serving 150+ patients per day. Duties included:• Hired, trained, and supervised staff of 30• Planned and tracked corporate sales goals• Securely maintained and distributed controlled substances in accordance with state and federal laws• Scheduled and executed community marketing events to increase client base through marketing campaigns• Managed staff schedules, balanced and processed weekly payroll• Modeled excellent customer service

Buncombe County

Created and implemented daily, weekly, and monthly lesson plans for students. Marketed to promote programs and increased participation for both afterschool and summer camp. Created staff schedules. Trained summer camp staff. Maintained all aspects of summer day camp which included supervision of up to 180 students and 20 staff members.