Leasing Professional
Current· Shelby at Northside is a 300-unit mid-rise community and was a lease-up. · Provided personal or virtual tours to prospective residents. · Shared valuable knowledge about our amenities, pricing, promotion, and perks of living in Luxury Apartments.· Met and exceeded monthly quota and occupancy in order to meet profitability goals.· Recorded and edited videos for our YouTube channel as another form of medium to attract prospects.· Developed marketing plans, marketing collateral, and flyers. Cross-Marketed to nearby businesses to help promote each of our industry.· Help create our resident events and hosting them. Take pictures and videos to post on our social media.· Provided excellent customer service to our prospects and applicants. As well as with our residents by assisting them with concerns, work orders, or any day-by-day scenarios.· Escalated critical issues to management.· Clerical support by creating resident files, running background checks, scheduling move-ins and move outs, and taking payments. All while ensuring prompt and high-quality service.· Maintained a 96% occupancy percentage 9 months after takeover.· Maintained a positive and professional demeanor.