Luis Aparicio Fernandes Email & Phone Number

Zurich, Switzerland

Driving transformative growth in sustainable agriculture, climate resilience, and ecosystem conservation. Focusing on innovation and collaboration.

Lima, Peru And London Uk

Lead advisor and strategic lead for projects aimed to foster sustainable development and circular economy in rural communities in Peru.Selected highlights of activities as lead advisorinclude:• Scenario planning, benefit and risk analysis• SWOT and process analysis with concrete recommendations for continuous improvement for a public high school• Project brief writing for a new agricultural area with considerations to achievesustainable agriculture• (new) Business development opportunities for rural communities introducing circular economy concepts to reduce waste

Sydney, New South Wales, Australia

Range of services while focusing on delivering enterprise, process and project excellence that enable clients to enjoy sustainable success.Main Clients:2011-2015: First Data2015 Indue2016-2017 First Data2018: Indue

Chatswood West, New South Wales, Australia

<​Projects for 2 Matter Consulting> January 2018 to May 2018Head PMO Practice - Determining Capacity and Performance• Managed and successfully executed the Capacity Planning and Reporting metrics and analysis• Assessed and created mechanisms for organisational performance while identifying impact on resources• Overall responsibility for adding and removing Sydney staff in the capacity planning including team allocation, role allocation, providing access and setting up scheduling systems for each associate; granting/revoking access to project costs/time• Coordinated a team of 6 project managers running on average 3 projects each based on PRINCE2• Led more than 40 reports on a monthly basis – more than 95% of the reports were successfully provided on timeMarch 2015 to October 2015Lead of PMO Practice - Aiming to tackle delivery capability challenges to meet growth aspirations.• Developed, managed and implemented processes and tools for the new Sydney office• Developed the PMO reporting tool used by the Executive Team to organise the workforce and establish a more efficient branch• Assisted and coordinated the launch of new projects

North Sydney, New South Wales, Australia

<​Projects for 2 Matter Consulting>Jan 2016 - Sep 2017: Reporting and Analytics Team Leader • Managed and led an international team of 5 people in Sydney and India• Responsible for Reporting, Analytics, Key Performance Indicators (KPIs) and Capacity Planning (statistical and predictive analysis) across different areas• Provided individual coaching sessions every two weeks• Overall responsibility for more than 80 reports on a monthly basisMay 2011 - March 2015: Business Analyst. Restructure current business and transition to a more profitable and flexible model(Supply-Chain services: Billing, Reporting, Alarming and Communication). • Assessment and selection of opportunities and new vendors (inc. impact assessment)• Review and coordination of: unprofitable locations and fees uplift process.• Identification of assets upgrades needs and sourcing options. Conduct Internal Risk & Compliance Review.• Contributed to the transition of a more profitable and flexible business model (Supply-Chain services: Billing, Reporting, Alarming and Communication)• Lead project communication and new system implementation

Sydney, Australia

• Jul 2013 to Aug 2013: Survey & Online Payments Market Study• Jul to Aug 2017: RFI support

Sydney, Australia

Tutor of post-grad students on the classes of:• IBUS3103 Entrepreneurship & Innovation (2013)• MMGT6001 Strategy & Entrepreneurship (2013)• CEMS6003 Advanced Strategy (2014)

Amsterdam, Provincie Noord-Holland, Netherlands

Aimed at establishing a new modern and comprehensive set of rules applicable to all payment services in the European Union.• Created and implemented processes and tools for a new EU directive• Led and coached the Communication Team of 25 associates• Set-up and delivered a complex Management Reporting tool for programme sponsors• More than 90% outbound communication successfully achieved.

Amsterdam, Provincie Noord-Holland, Netherlands

Main Clients:• 2009 RBS• 2008 ABN Amro / RBS• 2008 KPN• 2007 Accenture

Amsterdam Area, Netherlands

Assist the Accenture Information Management Services Team with new businesses, recruitment and marketing activities.• Supported and contributed for the establishment of a new consultancy team.• Assisted a work stream with new businesses, recruitment and marketing activities.• Prepared sales decks and supported the work stream in gathering project credentials

Amsterdam Area, Netherlands

Considered one of the biggest banking projects , it was introduced to support the establishment of a separate organization operation in the Netherlands as part of the consortium separation process. • Responsible for many new processes, process improvements and incident resolution for the world's biggest bank takeover to date• Lead streams (processes and technology) for Client Services departments: Electronic Banking, Trade, Escalations and Solutions, Claims and Billing• Created and delivered department training on new processes and IT systems• As a result of a successful implementation we ensured that 100% of the few incidents were successfully resolved

Hague, Netherlands

Data Mismatches in KPN• Scrutinised dozens of data issues on customer offerings: TV, Internet and Phone packages• Proposed, implemented and documented fixes of structural solutions• 100% of the assigned incidents were successfully resolved

Msc (96 Ects Credits), Master In International Business, Master In Commerce, Honours

Activities and Societies: Major in Strategic Management and Entrepreneurship• Received diploma for ‘Outstanding Academic Achievement’ •.

Core Analyst School, Development Of Capabilities And Methodologies To Optimise Added Value Brought To Clients

Master In Business Administration, E-Business And Knowledge Management, B+

• Awarded full tuition scholarship by the Vrije Universiteit Amsterdam • Master Thesis - ‘Culture Online’ – impact of culture.

Postgraduate Degree (8 Ects Credits), Asian Economic Growth And Emerging Economies In Asia, A+

• International Marketing; • Cross Cultural Management in Asia; • Economic Growth and Emerging Technologies in Asia; • Oriental Culture.

E-Learning, Analysis And Communication Of Information Of Management

Erasmus Programme, Business Administration And Management, General

• Last year degree (42 ECTS credits) • Awarded full Erasmus Programme scholarship by the European Commission • Writer/Collaborator.

Licentiate Degree, Business Administration And Management, General

• Active member of the student committee • Degree done before EU Bologna process, i.e. equivalent to Bachelor (3 years) + Master (2 years).

High School, General Studies (Social And Economic Sciences For The Last 3 Years)

Activities and Societies: Extracurricular activities: • Introduction to Informatics (1997-1998) • Semi-professional Judo practitioner.