Aparna Amarnath Email & Phone Number

Singapore

Singapore

Singapore

For a category leader in B2B online, cloud-based leadership development, lead the implementation, post-sale journey of a portfolio of key accounts with APAC and Middle East, from initial onboarding to product adoption, client impact through expansion, and ultimately renewal.* Achieved greater than 100% of target for key Customer Success metrics (less than 30 days to product deployment, 100% utilisation of purchased credits/ licences before contract renewal, equipping clients to use the self-serve tools).* Collaborated with the Account Manager to create tailored plans to achieve client’s business objectives and drive product adoption leading to upsell/ cross-sell opportunities.

Singapore, Singapore

Worked closely with the Executive Director to achieve revenue targets in the newly opened Singapore office through scheduling first visits and follow up meetings with C-Suite and Senior HR leaders.* Awarded as the top performing global associate for the year 2021.

Successfully partnered with the Account Manager in onboarding and servicing new and existing clients as well as exceed annual revenue targets and service delivery KPIs.

Singapore

Helped drive business growth in markets such as Singapore, Malaysia, Taiwan, Philippines, Thailand and Indonesia by contacting top C-level executives & Senior HR Stakeholders via outbound calls, LinkedIn and emails.

*Generated leads through cold calling & emailing to find new suppliers & customers.*Doubled the new business & existing account opportunities by identifying customer/supplier requirements & recommending suitable product offerings at competitive pricing.*Managed the end-to-end sales cycle including purchasing inventory, planning logistics & ensuring on time product delivery to clients.

Singapore

Achieved 100%+ of the monthly sales target consistently by assessing the requirements of boutique hotel owners within the 3 assigned markets (India, Sri Lanka, Nepal) and proposing suitable Tripadvisor product offerings.

1.Maintain the mailer application.2.Clean up and update the customer database regularly.3.Send promotion mailers to customers regularly using Mad mimi.4.Conduct surveys in Decathlon stores in order to understand the customer requirements and feedbacks and make reports based on the details collected.

Bangalore,India

1. Helped create a networking opportunity for the student body with the alumni through alumni website and coordination of events.2. Helped create an alumni association to promote the brand image of the university, the networking opportunities and good will.

Bangalore,India

1. Assist in bringing the students and employers together for a mutually beneficial internship/placement arrangement and help conduct the internship/ placement process in college.2. Provide information about the internship/ placement programs to prospective organisations.3. Inform students about the employers, their requirements to help them better prepare for the interviews.4.Collect all the student details and resumes and maintain a database that the employers can access.

• Study and Analysis of the Business requirements. • Test Plan Preparation and execution of Test Cases• Functional and Non-Functional Testing. • Reporting defects and provide all the information and suggestions to the development team to fix the issues.• Experience with RoboHelp and Dreamweaver software for technical documentation of the product• Interacted directly with the customers through Webyog forums (www.webyog.com/forums) and support helping them to troubleshoot the issues. • Converted customer and sales team feedback into features for the product. • Track record of releasing bug free and high quality builds.

Bangalore,India

Expertise in providing Technical resolution on all hardware and software related issues for HP printers to North American clients. • Skilled in Voice as well as Email Support. • Documenting the customer’s issue and the resolution in detail after each call.• Cross selling and up selling after the resolution of the customer issues.

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Engineering (B.E.), Information Science/Studies

Puc