Aparna S Email & Phone Number
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Aparna S is listed as Senior Delivery Manager at Tata Consultancy Services, a with 408935 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Aparna S.
Aparna S previously worked as Senior Project Manager at Nokia and Service Delivery Manager at Reliance Communications. Aparna S holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Bharathiar University.
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About Aparna S
At Tata Consultancy Services, my role as Senior Delivery Manager encompasses directing large-scale projects that align with our strategic goals. My expertise in ITIL processes and a knack for project planning and scheduling have been pivotal in delivering high-quality services within budgetary and contractual frameworks.With a firm grasp on resource allocation and service level management, my focus remains on driving efficiency and excellence in IT service delivery. The success of our projects is a testament to a collaborative effort, honed through years of managing multifaceted initiatives and fostering strong stakeholder relationships.
Listed skills include Customer Experience, Statements Of Work, Itil Certified, Requirements Analysis, and 31 others.
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Aparna S work experience
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Senior Project Manager
Nokia (Optus Account), Sydney, NSWITIL Maturity 4 uplift ProgramProvide project leadership, direction and guidance, ensuring successful project execution in-line with budget, contract and technical specifications and overall governance. Role reporting to initiative DirectorProject ManagingManage requirements gathering, solution design, software development and testing services- Service Level Management defining SLA’s and Service Request modules to manage user request, including 3rd party / vendor SLAs.- Efficient in planning, organizing, and evaluating end to end projects jointly performed by resources from multiple locations.Key Skills:Allocating resources, Project Planning & Scheduling, Budgeting,Critical thinking, Problem-solving, Adaptability, Stress management, Communication skills, Proficient in MS Office. The ability to build & lead teams, Delegation and staffing, Performance management, Vendor Management,Stakeholder Management
Service Delivery Manager
Managed the team efficiently to enhance customer experience and business operations.● Leading and developing a team of over 22 technology specialists operating across a variety ofdisciplines and geographies.● Providing proactive operational support to help in addressing inadequate service quality.● Managing various delivery models including internal and external projects across a number of locations.● Managing key projects, programmes and developing capacity to support sustainable operations.● Working closely with project managers and product owners, tracking progress providing updates.● Key stakeholder management across departments and locations ensuring delivery within plannedRe-engineering failing major project to re-launch including building and training teams.● Ensure open communication maintained with key stakeholders across business streams/senior management & partners.● Agile implementation to drive time to market and speed up the development run-rate across differentstream.● Ability to manage demand and fulfilment with predictability and early forecast.● Collaborated with project stakeholders, including developers, quality assurance team members and business analysts.● Audit the service management processes (Incident Management, Change Management, ProblemManagement)● Managed and drove all services through the adoption and implementation of ITIL processes and procedures
Project Manager
Developed strategy and support delivery model to support the introduction of new tools and processes in the organization.● Manage cross-functional project teams (IT, business, 3rd party vendors, etc.) in a matrix management framework● Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.● Facilitate change management and communication planning activities through project lifecycle● Drive regular forums to update business communities and steering committee on progress, status and issues● Foresee, manage, and raise appropriate visibility to risks and issues.● Driving resolution of any conflicts and escalating as needed to avoid roadblocks● Establishing standards for program management (monitoring and governance) including processes, appropriate project controls, methodologies, metrics, reporting, and tools to ensure the development and use of program/project management● Reviewed the outcomes of the Projects to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality and customer satisfaction.● Working closely with project team and product owners, tracking progress providing updates.● Key stakeholder management across departments and locations ensuring delivery within plannedcriteria.● Worked with Architects, Product Owners, Service and Engineers to understand the changesrequired to technically implement solutions.● Capable of working closely with development, QA and business teams to accomplish goals and exceed customer expectations. Pursuing a new professional challenge with room for career growth.● Contribute in help shaping the processes and governance around the Service Design and Transition framework.
Senior Test Engineer
Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.● Implemented use of testing tools to illustrate project features and requirements.● Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.● Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.● Directed off-site teams completing integration tests to support successful product development stages and releases.● Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
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Colleagues at Tata Consultancy Services
Other employees you can reach at tcs.com. View company contacts for 408935 employees →
Sandeep Gupta
Colleague at Tata Consultancy ServicesSikkim, India
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Preetha Philo
Colleague at Tata Consultancy ServicesMelbourne, Victoria, Australia
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Sumit Korlahalli
Colleague at Tata Consultancy ServicesBengaluru, Karnataka, India
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Rajesh Kumar Singh
Colleague at Tata Consultancy ServicesOdisha, India
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Indrajit Mishra
Colleague at Tata Consultancy ServicesAustin, Texas, United States
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Deepak Kumar
Colleague at Tata Consultancy ServicesChennai, Tamil Nadu, India
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Sanket Bhapkar
Colleague at Tata Consultancy ServicesPune, Maharashtra, India
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Rini Patra
Colleague at Tata Consultancy ServicesKolkata, West Bengal, India
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Mohamed Ameen Akthar
Colleague at Tata Consultancy ServicesKarur, Tamil Nadu, India
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Sakshi Patel
Colleague at Tata Consultancy ServicesJabalpur, Madhya Pradesh, India
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Aparna S education
Master Of Business Administration (M.B.A.), Business Administration And Management, General
Engineer’S Degree, Computer Science And Engineering, A
Frequently asked questions about Aparna S
Quick answers generated from the profile data available on this page.
What company does Aparna S work for?
Aparna S works for Tata Consultancy Services.
What is Aparna S's role at Tata Consultancy Services?
Aparna S is listed as Senior Delivery Manager at Tata Consultancy Services.
Where is Aparna S based?
Aparna S is based in Chennai, Tamil Nadu, India while working with Tata Consultancy Services.
What companies has Aparna S worked for?
Aparna S has worked for Tata Consultancy Services, Nokia, Reliance Communications, and Comptel Networks.
Who are Aparna S's colleagues at Tata Consultancy Services?
Aparna S's colleagues at Tata Consultancy Services include Sandeep Gupta, Preetha Philo, Sumit Korlahalli, Rajesh Kumar Singh, and Indrajit Mishra.
How can I contact Aparna S?
You can use AeroLeads to view verified contact signals for Aparna S at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.
What schools did Aparna S attend?
Aparna S holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Bharathiar University.
What skills is Aparna S known for?
Aparna S is listed with skills including Customer Experience, Statements Of Work, Itil Certified, Requirements Analysis, Infrastructure, Itil, Key Account Management, and Networking.
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