• Networking: Cisco Router and Switch 2800, 2900 series, Wireless Router, managing LAN through wired connection as well as Wi-Fi Devices DSL Ethernet, LAN, Cisco VPN,, Windows 2000 and 2003 Server.• Software: Outlook 2003, 2007, Lotus Notes. 8.5,Symantec antivirus, Explorer, Fire fox, Adobe Acrobat, MS Office, PGP software for system security purpose• System Administration: Administration on Domain user account and implementation of security policies, deploying security& other patches… Show more • Networking: Cisco Router and Switch 2800, 2900 series, Wireless Router, managing LAN through wired connection as well as Wi-Fi Devices DSL Ethernet, LAN, Cisco VPN,, Windows 2000 and 2003 Server.• Software: Outlook 2003, 2007, Lotus Notes. 8.5,Symantec antivirus, Explorer, Fire fox, Adobe Acrobat, MS Office, PGP software for system security purpose• System Administration: Administration on Domain user account and implementation of security policies, deploying security& other patches for windows, software deployment, managing MDT server for OS installation Show less

Accountable to oversee & install computer requirements along with all related accessories, operating system installations and networking while ensuring smooth functioning of systems. Deftly handled software and hardware upgrades, Implementing and maintaining procedures for backup and recovery of network servers and configuration files of other network devices. Analyzed information to determine, recommend, and plan network layout, including type of computers and peripheral equipment… Show more Accountable to oversee & install computer requirements along with all related accessories, operating system installations and networking while ensuring smooth functioning of systems. Deftly handled software and hardware upgrades, Implementing and maintaining procedures for backup and recovery of network servers and configuration files of other network devices. Analyzed information to determine, recommend, and plan network layout, including type of computers and peripheral equipment modifications.Responsible for figuring out hardware problems of machines, Network and Network equipment & scrutinized user needs and recommending appropriate hardware, software for the systemIn charge of Installation, up gradation and maintenance all hardware/ software and operating systemAccountable for independently leading the efforts for assembling, testing, installing, and troubleshooting of computers, installation of software and OS as per customers' requirements, end user training, routine on- site maintenance of computers, up gradation of computer hardware and software .Provide customer support and ensuring maximum customer satisfaction through achieving delivery & service quality norms.Manage hardware and software vendors and evaluating their hardware and software proposal.Actively provide service and technical supports to the valuable customers thereby maintain amicable relations with them.Proficient in configuring and troubleshooting Microsoft Outlook mail 2007 client, Anti-Virus like Deploying, updates, Spy ware and Malware detection and removal.Coordinate IT equipment maintenance for equipment under AMC with the parent company & advise staff and members on their use of standard IT applications..Efficiently providing administration and troubleshooting for network servers and resolving connectivity issues.Responsible for maintain & send monthly reports of Inventory, Assets and Daily Call Report. Show less

Spearheaded the efforts in designing, installation, maintaining & configuration of the network (hardware/software).Troubleshooting & providing Technical Support for day-to-day operations and managing assets & Helpdesk activities including assistance for smooth LAN & WAN operations across the premises. Credentials of having provided administration and troubleshooting for network servers and resolving connectivity issues.Managed complete troubleshooting activity… Show more Spearheaded the efforts in designing, installation, maintaining & configuration of the network (hardware/software).Troubleshooting & providing Technical Support for day-to-day operations and managing assets & Helpdesk activities including assistance for smooth LAN & WAN operations across the premises. Credentials of having provided administration and troubleshooting for network servers and resolving connectivity issues.Managed complete troubleshooting activity pertaining to Performance, Network Administration, Application Conflicts and Bugs and Addressing overall queries involving Information System/ Software & extending onsite support to the clients including maintenance of hardware/ software. Analyzed root cause of failures and evolved breakdown solutions within minimum turnaround timeInstalled and configured Firewall, Antivirus, and Local and Network Printers and managing overall software installations. Show less