Andrea Patrick Email & Phone Number

Crofton, Maryland, United States

• Partner with markets and underwriting about tactical changes to product and price• Lead benefit submission• Lead FEHB brochure production and support EOC reviews• Maintain information in OPMs business process systems• Collaborate and develop annual marketing collateral• Develop training for market-facing teams

Manage multiple renewal and new sale requests for National Accounts, and respond to RFIs by major employee benefit consulting firms. I also undertake critical projects essential to support the sales and marketing needs of the business, collaborating with Sales, Marketing, Pricing, Product, and other Health Plan and Medical Group professionals.

Columbus, Ohio Area

Drove front-line execution for Fortune 500 companies in healthcare, insurance, financial, and employee benefit services to build world-class RFP organizations and business development opportunities.

Rockville, Md

I managed a team of proposal consultants, project managers, analysts, project and sales operations coordinators to optimize the key functions of their areas supporting individual, small, mid, large, and national lines of business. Accomplishment highlights:• Increased sales growth and revenue through analysis of the SalesForce CRM platform that streamlined reporting, monitored pipeline activity, and provided improved resources for real-time outcomes to leadership.• Executed Go-To-Market strategies that supported sales and account management growth goals and operating plan objectives.•Increased revenue in excess of $300 million by leading the renewal of strategic municipalities and prospect wins.•Implemented the use of Mimeo, an online printing distributor, to create high-quality production materials and proofing tools, resulting in the reduced time for RFP production and extended work hours by the Proposal Management Team.• Saved the organization $150,000 in annual expenses by renegotiating performance guarantee metrics outside of contract year renewals.•Increased productivity over 25% in six months for sales and account management by directing the SalesForce Mobility efforts.

Rockville, Md

I was accountable for the Proposal Management Team, partnering with marketing communications, subject matter experts, sales, account management, and underwriting for the completion of RFP's and RFI's. Accomplishments highlights:• Executed on end-to end RFP lifecycle improvements to include strategy meetings, developing timelines, database content efficiencies, subject matter expert partnerships, and quality assurance for compliant and compelling deliverables. • Increased revenue in excess of $200 million dollars through account renewals and prospect wins.• Won the Virginia Medicare expansion proposal, providing new membership growth and revenue opportunity.

Rockville, Md

I identified a need and provided a solution by creating this position, which was approved by senior leadership. This allowed me to collaborate with the Vice President of Marketing, Sales, and Business Development on strategic initiatives and special projects that were integral to the efficiencies of sales, account management, marketing, and underwriting teams.Accomplishment highlights: • Job family alignment of job grades and salary, creating new and consolidating roles where needed. Allowed for consistency and transparency for succession planning.• Created department compliance playbooks to include SOX audit procedures, corrective action plans, and disaster recovery plans.• Created cross-departmental orientation materials between Marketing, Sales, and Service Administration departments and led training sessions.

Rockville, Md

As a seasoned account manager, I successfully managed and renewed 100% of my book of business, increasing membership and revenue in 25 national employer groups involving 200,000 + eligible participants.

Rockville, Md

Here I began my career as an Alliance PPO Specialists. I later advanced my career into account management where I represented MAMSI and successfully renewed my accounts. I stayed in this role for five years before leaving to work for Kaiser Permanente.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

General Studies