Experienced Product Manager and Communications Director with a passion for bridging the gap between technology and human connection. For the past 13 years in Higher Education, I've cultivated a unique skill set that combines technical prowess with empathetic communication.At the heart of my approach is a commitment to clarity and understanding. I specialize in translating complex technical jargon into user-friendly language, ensuring that both users and stakeholders feel empowered and informed. Alongside this, I have a knack for creating captivating video tutorials that simplify the use of our web-based software, driving remarkable adoption rates for new features.In the office, you'll often find me accompanied by my faithful companion, Elliot, a charming Dalmatian Lab mix who's mastered the art of snoozing beside me while I tackle projects. His presence not only adds warmth to the workspace but also serves as a reminder of the importance of balance and companionship in our professional lives.My professional journey is marked by notable achievements, from breaking attendance records at client trainings to overseeing social media campaigns that catapulted website traffic by 350%. Noteworthy among these accomplishments is the successful migration of 300 clients from legacy software to our new web-based platform in just six months.Beyond the numbers, I take immense pride in nurturing talent and fostering a culture of innovation. Building an entire Communications department from scratch stands as a testament to my leadership and organizational abilities.I thrive on the opportunity to connect, collaborate, and create meaningful change. Let's embark on a journey together, where technology meets empathy, and where every challenge is an opportunity to make a difference.Connect with me, and let's explore how we can shape the future, one innovation at a time!
Listed skills include Student Loans, Creative Writing, Research, Microsoft Word, and 21 others.