Senior Program Consultant
Current• Manage the designated staff augmentation program LOBs using VMS-Fieldglass and IQN, partnering with hiring managers and supplier partners for day-to-day account operations, within contractual SLAs and compliance• Effectively contribute to revenues, profit, client strategy and client retention with preemptive requisition and workforce management.• Account management expertise with a weekly contingent workforce spend of $3M.• Contribute to weekly/bi-weekly client sponsor calls as well as SOP management.• Assist in implementation of the Workforce Management Solution at new customer engagements as well as the upcoming VMS transition workshop.• Manage tactical relations and escalations with Suppliers, act as a liaison between the customer's and supplier's senior management • Liaison with the Program manager to create QBR decks and deliver scorecard reviews when required• Utilized knowledge of the application to solve business problems and support customer initiatives proactively. • Engaged and collaborated with cross-organizational teams to ensure correct delivery of service for customer needs.• Led an ongoing project with the team, for proactive account wide clean-up to ensure real-time data accuracy and lost spend management, with Excel expertise to capture data manipulation expertise. • Initiated multiple internal projects that demonstrated operational aptitude, creativity, financial and budgeting finesse• Consulted with supply base and client, to optimize the application’s workflow and configuration in the client’s environment.