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Idris Apena Email & Phone Number

Customer Service Specialist | Law, Stakeholder Management, Customer Service Management, Business Development Manager at Hustlebean
Location: Lagos State, Nigeria, Nigeria 7 work roles 2 schools
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Role
Customer Service Specialist | Law, Stakeholder Management, Customer Service Management, Business Development Manager
Location
Lagos State, Nigeria, Nigeria

Who is Idris Apena? Overview

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Quick answer

Idris Apena is listed as Customer Service Specialist | Law, Stakeholder Management, Customer Service Management, Business Development Manager at Hustlebean, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Idris Apena.

Idris Apena previously worked as Business Development Manager at Hustlebean and Customer Service Specialist at Opay. Idris Apena holds Bachelor Of Law, Banking, Corporate, Finance, And Securities Law from Nigerian Law School.

Company email context

Email format at Hustlebean

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Hustlebean

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Profile bio

About Idris Apena

As a Customer Service Specialist at OPay, I am passionate about providing excellent service and solutions to our customers and partners. With over four years of experience in customer service, credit risk, and collections, I have developed strong skills in stakeholder management, financial performance, and negotiation.In my current role, I collaborate with diverse professionals in different roles and positions, and leverage my emotional intelligence and critical thinking to meet both short-term and long-term goals. I am also committed to continuous personal development and learning, and take on additional responsibilities and opportunities whenever possible. I am driven by the mission of OPay to empower people with financial inclusion and access.

Listed skills include Legal Research, Litigation, Corporate Law, Criminal Law, and 18 others.

Current workplace

Idris Apena's current company

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Hustlebean
Hustlebean
Customer Service Specialist | Law, Stakeholder Management, Customer Service Management, Business Development Manager
AeroLeads page
7 roles

Idris Apena work experience

A career timeline built from the work history available for this profile.

Business Development Manager

Current
Mar 2024 - Present

Customer Service Specialist

Lagos, Nigeria

Sep 2019 - Jun 2023

Credit Analyst And Collections Manager

9Credit

Lagos, Nigeria

Jun 2019 - Sep 2019

Credit Risk And Collections Manager

Lagos, Nigeria

  • Effectively coordinated a team of 36 Collectors and ensured a motivating reward system for collectors.
  • Maintained a success rate of 82.5% weekly on outstanding accounts.
  • Managed reporting and feedback from Outsourced Collections company.
  • Responsible for real time reporting to the Chinese team on work activities in Nigeria.
Sep 2018 - May 2019

Tele Collections Agent

Nigeria

  • Managed 0 – 60 days accounts and outsourced collections company.
  • Ensured that internal policy and compliance were achieved in every credit line.
  • Filed documents in the system to meet with internal audits and comply with standard regulations.
  • Monitored portfolio of new and existing accounts; performed credit reviews and advised management of adverse risk conditions.
  • Identified growth opportunities through the evaluation, assessed credit risk and established credit limits while analyzing customer financial statements.
Dec 2017 - Aug 2018

Legal Extern

Adelodun & Co Chambers

Ilorin, Kwara State

  • Analyzed law sources, including statutes, recorded judicial decisions, legal articles and the Rule of Law.
  • Researched documents and publications for details that would establish evidence; organized legal memoranda and client correspondence.
  • Conducted extensive case-related research into relevant laws and regulations, with emphasis on the various aspects of client legal issues.
  • Observed and participated in client meetings, trials, mediations, and outreach
  • Prepared court pleadings and proofread counsels’ pleading, drafted written submissions, counter claims with defamation matters.
Jun 2014 - Jul 2014

Asst. To Secretary, Chairman, Administration Dept.

Akinyele Local Govt, Oyo State
  • Maintained appropriate filing of personal and professional documentation with the office of the secretary.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained confidentiality of documents and information.
  • Consistently took initiative and seek to achieve goals and complete assignments beyond job responsibilities.
  • Scheduled and coordinated meetings, interviews, appointments and events.
Jan 2013 - Sep 2013
2 education records

Idris Apena education

Bachelor Of Law, Banking, Corporate, Finance, And Securities Law

Nigerian Law School
FAQ

Frequently asked questions about Idris Apena

Quick answers generated from the profile data available on this page.

What company does Idris Apena work for?

Idris Apena works for Hustlebean.

What is Idris Apena's role at Hustlebean?

Idris Apena is listed as Customer Service Specialist | Law, Stakeholder Management, Customer Service Management, Business Development Manager at Hustlebean.

Where is Idris Apena based?

Idris Apena is based in Lagos State, Nigeria, Nigeria while working with Hustlebean.

What companies has Idris Apena worked for?

Idris Apena has worked for Hustlebean, Opay, 9Credit, Transsnet Financial, and Carbon.

How can I contact Idris Apena?

You can use AeroLeads to view verified contact signals for Idris Apena at Hustlebean, including work email, phone, and LinkedIn data when available.

What schools did Idris Apena attend?

Idris Apena holds Bachelor Of Law, Banking, Corporate, Finance, And Securities Law from Nigerian Law School.

What skills is Idris Apena known for?

Idris Apena is listed with skills including Legal Research, Litigation, Corporate Law, Criminal Law, Civil Litigation, Commercial Litigation, Court Proceedings, and Microsoft Office.

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