Idris Apena Email & Phone Number
Who is Idris Apena? Overview
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Idris Apena is listed as Customer Service Specialist | Law, Stakeholder Management, Customer Service Management, Business Development Manager at Hustlebean, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Idris Apena.
Idris Apena previously worked as Business Development Manager at Hustlebean and Customer Service Specialist at Opay. Idris Apena holds Bachelor Of Law, Banking, Corporate, Finance, And Securities Law from Nigerian Law School.
Email format at Hustlebean
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About Idris Apena
As a Customer Service Specialist at OPay, I am passionate about providing excellent service and solutions to our customers and partners. With over four years of experience in customer service, credit risk, and collections, I have developed strong skills in stakeholder management, financial performance, and negotiation.In my current role, I collaborate with diverse professionals in different roles and positions, and leverage my emotional intelligence and critical thinking to meet both short-term and long-term goals. I am also committed to continuous personal development and learning, and take on additional responsibilities and opportunities whenever possible. I am driven by the mission of OPay to empower people with financial inclusion and access.
Listed skills include Legal Research, Litigation, Corporate Law, Criminal Law, and 18 others.
Idris Apena's current company
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Idris Apena work experience
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Customer Service Specialist
Credit Analyst And Collections Manager
Credit Risk And Collections Manager
- Effectively coordinated a team of 36 Collectors and ensured a motivating reward system for collectors.
- Maintained a success rate of 82.5% weekly on outstanding accounts.
- Managed reporting and feedback from Outsourced Collections company.
- Responsible for real time reporting to the Chinese team on work activities in Nigeria.
Tele Collections Agent
- Managed 0 – 60 days accounts and outsourced collections company.
- Ensured that internal policy and compliance were achieved in every credit line.
- Filed documents in the system to meet with internal audits and comply with standard regulations.
- Monitored portfolio of new and existing accounts; performed credit reviews and advised management of adverse risk conditions.
- Identified growth opportunities through the evaluation, assessed credit risk and established credit limits while analyzing customer financial statements.
Legal Extern
- Analyzed law sources, including statutes, recorded judicial decisions, legal articles and the Rule of Law.
- Researched documents and publications for details that would establish evidence; organized legal memoranda and client correspondence.
- Conducted extensive case-related research into relevant laws and regulations, with emphasis on the various aspects of client legal issues.
- Observed and participated in client meetings, trials, mediations, and outreach
- Prepared court pleadings and proofread counsels’ pleading, drafted written submissions, counter claims with defamation matters.
Asst. To Secretary, Chairman, Administration Dept.
- Maintained appropriate filing of personal and professional documentation with the office of the secretary.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained confidentiality of documents and information.
- Consistently took initiative and seek to achieve goals and complete assignments beyond job responsibilities.
- Scheduled and coordinated meetings, interviews, appointments and events.
Idris Apena education
Bachelor Of Law, Banking, Corporate, Finance, And Securities Law
Bachelor Of Laws (Llb), Law
Frequently asked questions about Idris Apena
Quick answers generated from the profile data available on this page.
What company does Idris Apena work for?
Idris Apena works for Hustlebean.
What is Idris Apena's role at Hustlebean?
Idris Apena is listed as Customer Service Specialist | Law, Stakeholder Management, Customer Service Management, Business Development Manager at Hustlebean.
Where is Idris Apena based?
Idris Apena is based in Lagos State, Nigeria, Nigeria while working with Hustlebean.
What companies has Idris Apena worked for?
Idris Apena has worked for Hustlebean, Opay, 9Credit, Transsnet Financial, and Carbon.
How can I contact Idris Apena?
You can use AeroLeads to view verified contact signals for Idris Apena at Hustlebean, including work email, phone, and LinkedIn data when available.
What schools did Idris Apena attend?
Idris Apena holds Bachelor Of Law, Banking, Corporate, Finance, And Securities Law from Nigerian Law School.
What skills is Idris Apena known for?
Idris Apena is listed with skills including Legal Research, Litigation, Corporate Law, Criminal Law, Civil Litigation, Commercial Litigation, Court Proceedings, and Microsoft Office.
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