As a Customer Service Specialist at OPay, I am passionate about providing excellent service and solutions to our customers and partners. With over four years of experience in customer service, credit risk, and collections, I have developed strong skills in stakeholder management, financial performance, and negotiation.In my current role, I collaborate with diverse professionals in different roles and positions, and leverage my emotional intelligence and critical thinking to meet both short-term and long-term goals. I am also committed to continuous personal development and learning, and take on additional responsibilities and opportunities whenever possible. I am driven by the mission of OPay to empower people with financial inclusion and access.