Amanda Pertzborn Email & Phone Number

West Des Moines, Ia, Us

West Des Moines, Iowa, United States

-Partner closely with the Orthodontist to present recommended orthodontic treatment plans and cost estimates, obtaining high treatment acceptance -Utilized interpersonal skills and demonstrated the ability to handle customer rebuttals, questions and objections-Maximize the provider’s schedule, greet patients and ensure all necessary documentation is present and up to date -Submit and monitor insurance claims through OrthoFi -Monitor key performance indicators and goals set by the company, ensuring office growth is exceeded 10% each month

West Des Moines, Iowa, United States

-Successfully manages data using Dolphin Management and OrthoFi software. This includes sign-in, patient records, billing information, and insurance data which enhances accuracy and integrity of all documentation-Work hand in hand with the Treatment Coordinator to ensure a positive and smooth service and transition from initial consultations to the beginning of treatment-Increases volume of reservations by conducting market research for new patients by cold calling and visiting local dental offices for referrals. These marketing efforts have increased new patient consultations that have resulted in meeting or exceeding production goals by 10% per month-Monitors key performance indicators and goals set by the company ensuring office growth is met

West Des Moines, Iowa, United States

-Assisted ophthalmologist with providing patient care by performing preoperative diagnostic testing and ocular scans-Accelerated the completion of monthly goals by educating patients on Lasik and the Lasik experience, resulting in a 50% boost in conversion and overall customer satisfaction-Due to center success, was asked to speak on weekly team calls offering advice for success to other centers in the country-Cross-trained to perform vision testing, scrub technician duties, laser technician and virtual consultant which allowed for enhanced efficiency and productivity for the company

Des Moines, Iowa, United States

-Promoted to Marketing Coordinator after first year of employment with Doll Distributing-Hired, coached and supervised a team of Brand Activation Managers resulting in increased brand awareness across the city and achieving company goals-Generated training decks, oversaw performance management and implemented strategic marketing plans-Pitched, developed, and produced marketing opportunities by utilizing the company’s 3 social channels and designing unique, one of a kind promotional merchandise-Curated, animated and wrote organic media that revamped social engagement by 40% across Instagram, Facebook and Twitter, ensuring a cohesive online brand identity-Created viral Facebook posts with over 1 million views resulting in brand awareness growth among target demographics by 36%-Organized sponsored marketing materials, promoted and executed special events with over 25k attendees

Des Moines, Iowa, United States

-Ordered and delivered marketing materials to increase product awareness to customers leading to growth in sales-Executed a go-to-market strategy for weekly product samplings at establishments around town-Conducted 3-6 weekly samplings, where consumers were able to taste test new products, overall increasing sales by 10%-Improved overall brand awareness by giving away promotional items, engaging with consumers and creating one of a kind events with establishments

Chicago, Illinois, United States

-Managed budgets and vendor contracts for 18+ events with hundreds of thousands of attendees-Streamlined daily communication with 150+ vendors in regards to contract pricing, deadlines and timelines which resulted in a smooth day of set-up-Facilitated the day-of venue set up for all 18+ events and provided staff support through out the event from handling customer and vendor rebuttals, questions and objections-Through great work ethic, was offered the Main Point of Contact role for one of the events which resulted in successfully navigating event logistics

Des Moines, Iowa, United States

-Conducted day-to-day media production with hands on learning-Coordinated promotional events through out the city that expanded radio/media awareness with listeners-Supported multiple live events that involved music artists, managed day-of ticket distribution, promotional set up and any assistant duties deemed necessary