As a Marketing Manager at Shift Coaching and Personal Training, I am passionate about driving lead generation and increased sales results via strategic marketing initiatives and delivering exceptional customer experiences. I have a proven track record in successfully implementing and managing lead generation strategies, utilising creative tools and platforms to produce engaging and visually appealing content, and conducting comprehensive market research to identify industry trends, competitor strategies, and customer preferences.With a background in both Marketing and Customer Service, I bring a unique blend of creativity and a client-centred approach to every project. I have honed my skills in telecommunications, leadership, and communication through my previous roles as an Accounts Receivable Specialist at Zest Specialty Coffee Roasters and a Customer Service Representative at Brighton Volkswagen, where I engaged with customers effectively, managed and reconciled accounts, and generated and compiled reports for the financial team.My specialties include marketing, brand awareness, omni-channel marketing campaigns and a general level of account.