Oversee execution of strategic initiatives for the Marketing Division, managing a diverse cross functional team successfully delivering multiple Initiatives.• Managed the complete lifecycle of IT Business Applications programs, from Project Initiation to final implementation, aligning project goals with business and customer needs.• Led cross-functional collaboration with Engineering, QA, DevOps, and Product Owners, ensuring task designation and efficient delivery.• Drove project visibility through project status tracking and reporting to business stakeholders and executive leadership.• Facilitated project management governance, including stand-ups, scrum ceremonies, issue/risk mitigation, change order processes, and reviews.• Directed the development and maintenance of program roadmaps, including scope, schedules, budgets, resource allocation, risk mitigation strategies, and escalations to ensure successful outcomes • Focused on process improvement, advocating and implementing software development life cycle (SDLC) best practices creating efficiencies.• Provided strategic updates to executives and stakeholders, enhancing project visibility.• Oversaw vendor management, negotiated contracts, and managed budgets, ensuring optimal value and delivery• Collaborated closely with Product Owners for backlog grooming and project execution, while also participating in architectural review sessions to ensure solution alignment.• Managed strategic programs, defining KPIs, success criteria, and delivery timelines to meet critical milestones.• Served as an Agile Coach and Scrum Master, driving consistent delivery cadence and alignment across teams

Accountable for a portfolio of data analytics programs, leading the development and integration of complex data platforms.• Developed detailed project plans, tracked financials, and monitored scope creep, testing, and production releases to ensure successful outcomes.• Spearheaded the integration of data from over 40 sources into Snowflake while managing the project schedule to balance competing priorities and platform ambiguities• Facilitated the migration of over 800 Tableau reports and dashboards to Power BI , overcoming challenges and optimizing data visualization.• Collaborated with data scientists to design and implement machine learning models using Snowflake, resulting in improved lead performance and faster decision-making• Managed the full lifecycle of data analytics and digital transformation projects, collaborating with key stakeholders and ensuring delivery using both Agile and Waterfall methodologies.• Facilitated sprint planning, daily standups, sprint reviews, and retrospectives, ensuring team progress through value-focused metrics such as velocity and burn down/up rates.• Skilled in taking a hands-on approach for issue triage and resolution while maintaining team focus and morale during high-pressure situations.

Led large-scale Salesforce transformation programs, optimizing workflows and delivering business-critical projects in alignment with key milestones and stakeholder requirements.• Created and maintained all project artifacts including Project Charter, Project Plan, Communication Plan, Risk Management Plan, Change Log and approvals, Issue/Risk Logs, Stakeholder registry, RACI matrix and Project Closing documents• Provided transparency in reporting progress, leveraging value-focused metrics and conducting governance meetings with cross-functional teams.• Implemented regression test suit automation with focus on solving quality problems and streamlining testing processes for continuous improvement• Coordinated dependencies across teams and developed a real-time Salesforce Program Dashboard using SmartSheet to track program progress• Managed Project/Program intake management process to ensure all new project requests had necessary information like anticipated ROI, and cost benefits analysis for project prioritization.

Managed portfolio of multiple projects primarily centered on transitioning from legacy on-premises platform to cloud platform. • Successfully lead conversion of bottom of funnel functionality (cart & checkout, payment processing, and order processing) to micro-services based architecture on Google Cloud Platform (GCP)• Managed Dev team to implement REST APIs for Payment micro-Service using JAVA Spring.• Successfully managed project to receive first PCI certification for GCP platform by tracking each requirement, documenting/managing artifacts, and managing changes needed to meet PCI guidelines• Learned and managed CI/CD with DevOps team using Jenkins, Git, and JIRA• Implemented Apple Pay support for proflowers.com• Planed and managed performance testing, system and capacity planning, and partner support before peak holiday period. During holiday peak, monitored systems using Stackdriver and Mongo DB and managed war room to fix critical issues• Managed implementation and provided architectural design inputs for recommendation services that used Machine Learning algorithms• Researched various products and implemented Capacity Tracker tool for JIRA to improve resource capacity management

• Managed multiple Equator product development, product improvement, technology initiative programs using waterfall and Agile methodologies• Managed projects from kick off to closing. Managed requirement gathering, created and maintained project schedule and plan, tracked risk and issues, managed development, testing and post production support. • Partnered with internal and external teams to drive make effective decisions and resolve issues. Maintained communication with key stakeholders and project sponsors to facilitate timely decisions.• While leading transition to Scrum methodology, managed projects from kick off to implementation including sprint planning, release planning and daily stand-up meetings. Organized sprint and product demos, and reviews, helped product owner with product backlog management/tracking and prioritization. • Organized post sprint and post implementation retrospective meetings. Tracked project/sprint status, measured project velocity. Published weekly status updates for stakeholders ensuring transparency and visibility. Trained and mentored other team members to transition them from Waterfall to Agile. • Improved revenues and customer satisfaction while meeting SLAs in providing application support.• Implemented Short Sale, REO, Foreclosure and Bankruptcy workstations implementation for clients.• Implemented web service integrations with multiple vendors including MSP/Black Knight using .Net, Java, Service Mart and Cold fusion along with automated file transfers using SSIS and .Net.

• Took over project previously delayed by more than 15 months. Realigned and successfully implemented Equator Short Sale Workstation for Client in less than 6 months.• Collaborated with client and SMEs to finalize implementation objectives and goals.• Provided post implementation support strengthening customer relationship confidence.• Implemented complex rules based decision tool increasing efficiency and reducing manual processes.• Managed project from Initiation to Closing. Managed Requirement gathering, created and maintained Project Schedule and Plan, Status Reports, Issue Log and Lessons Learned document.• Lead and guided internal and customer teams in increasing user efficiency by reducing manual out of system workarounds resulting in faster turnaround.

•Spearheaded implementation of change management and configuration managements processes reducing change management related errors by 90%.•Have been instrumental in improving SDLC processes following many of the PMBOK guidelines.•Consistently met and exceeded SLAs for projects including post production support. •Architected new claims platform using Oracle 10g, J2EE platform, Servlets and Javascript; processing more than 1 million claims per annum.•Architected new processes and modified existing non-compliant processes to achieve PCI compliance. Documented evidences to confirm PCI compliance.•Created Activity Diagrams, context diagrams, ER Diagrams, Data dictionary and Technical Design document. •Lead the project on analysis and implementation of SOA (Service Oriented Architecture) based workflow and integration with internal systems.

•Managed Team of 5 developers for developing StreetServices module for StreetReference. Prepared and Maintained project plan for StreetReference Project.•Prepared Use Case Diagrams using Rational Rose. Designed & Implemented Services using XML.

•Worked as Lead developer for designing workflow of the system using MS Visio.•Developed screens & reports using Developer 6, JSP pages using XML parser/ XML Stylesheets formatting data according to client device.•Took part in Design & Development of the application server using JAVA Networking API, JDBC.

•Worked on AOL (Application Object Library) Compliance for the modules using Oracle AOL 7.0.•Developed Screens and PL/SQL modules using Developer 2000/6.•Was promoted to Team Leader for Statistics, Enrollment & Admissions Module in two months after joining.

•Development solutions using PL/SQL and Developer 2000.•Gathered requirements, created Function Requirement Documents, worked on analysis, Design, Development and Implementation of Material Management Module.