António P Oliveira, Pmp, Itil 4 Mp Email and Phone Number

With over 25 years of experience in the technology and telecommunications sectors, I have spent the last 3 years structuring and leading a team of 11 service managers, overseeing a portfolio of approximately 75 of our organization’s largest clients. My career began as a pilot in the Merchant Navy, where I served for 2 years before shifting focus to academic studies in Transport and earning a Master’s in Information Systems Management.I spent 7 years as a consultant in the banking and insurance sectors, where I specialized in developing information systems and leading high-performing teams. Since 2004, I have taken on progressively senior roles at Portugal's largest telecommunications operator, with a focus on coordinating project teams and managing ICT services to meet complex client needs.My passion lies in bridging the gap between business and technology, ensuring that client processes are seamlessly aligned with the most effective technological solutions. I am committed to driving continuous improvement and optimizing processes to enhance outcomes for clients and organizations alike. Certified as a PMP and ITIL 4 Managing Professional, I apply my expertise in project and service management to deliver value and foster operational excellence.