Divya Aphale Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Pune, Maharashtra, India

-Operational execution of all customer virtual events such as building campaigns for trackingopportunity influence, submitting support tickets, and managing online platforms when hosting the event -Event promotion and outreach-Created engaging promotional content to leverage on social channels and community platform-Managed event materials, pre-and post-event communication with speakers for assigned programs-Coordinated preparation sessions with speakers and internal teams-Organized and executed customer award program processes of nominations, content creation,announcements, etc.-Helped to maintain reference management solution and ensure data is timely and accurate -Identified customers and accounts from the customer database with certain criteria for reference, content, event speaker, and online review sourcing opportunities -Audit and maintained the Marketing Release Form database & AdobeSign to identify customer reference permissions and give our stakeholders visibility-Created and managed program KPIs and goals, ensuring visibility via reports and dashboards to optimize our customer journey-Supported the day-to-day customer marketing operations and programs

Pune, Maharashtra, India

B2B and B2C business development strategies, Researching and developing marketing opportunities and planning and implementing sales plans, Customer experience management, Designing business process framework, Coordinating with multiple creative agencies- creative content designer, social media, digital marketing

Pune Area, India

-Registered teaching faculty at the Institute of Travel and Tourism (ITT), UK-Taught various Hospitality/Travel industry subjects like Sales and Marketing, Travel and tourism management, Customer service and communication skills, Airline operations

Pune, Maharashtra, India

-Conducting product presentations at various corporate, travel fairs & travel companies.-Visiting travel agents and corporate clients to promote the airline product and various airline corporate programs.-Identifying sales leads and executing effective negotiation.-Developing sales strategies based on sales forecast reports and generating quarterly sales reports.-Handling key customer accounts and keeping track of their sales targets.-Assisting in all product related queries while closely working with corporates and travel agents for MICE movements.

Pune Area, India

-Strong familiarity with Amadeus global reservation system.-Experience in dealing with walk-ins and travel agents.-Resolving customer's and travel agent's queries over calls and in person related to both- commercial bookings and redemption bookings.-Selling Singapore stop over packages, free Singapore tour and Singapore explorer pass benefits.-Promoting KrisFkyer membership enrollment and KrisFlyer benefits.

Pune Area, India

-Instructor at Foliage Outdoors-A division of Infinite Journeys Private Limited.-Received an A+ grade in Volunteers Training Program conducted by the organization.-Experience in conducting wildlife & adventure camps and Himalayan treks.-Certified in 'first-aid" & 'crisis management'

Pune Area, India

Hands-on experience in Company secretarial work--Preparation of reports and Board meeting minutes-Company incorporation-Appointment and resignation of directors •Alteration of share capital-Capital restructuring-Annual filing-Trademarks etc.

Management Development Program In Marketing And Sales Management, Marketing And Sales

Company Secretary

Bachelor Of Commerce - Bcom

Foundation In Travel And Tourism Diploma With Amadeus, Amadeus

Appeared for IATA foundation in travel and tourism with Amadeus diploma in September 2017 session and passed with distinction.