Andrew Pietila Email & Phone Number

* Enables organization to deploy software as deemed appropriate for customer needs* Unofficial spam filter marketing email honeypot.

* Created and tested a patch to update productivity-enhancing software widely used by colleagues, and provided instructions for deploying it.* Wrote shell script to identify which databases are referenced in a cPanel user's home directory.* Diagnosed and resolved complex edge cases with email servers and firewalls in order to ensure that services were successfully restored.

Houston, Texas Area

* Assisting in the development of an internal tool for gathering information about a system's state for diagnostic purposes. As part of this, added checks for inaccessible update mirrors as well as for Out of Memory log entries.* Determined the functionality of relied-on software in order to better serve the customer. As part of this effort, identified the environment variables that Exim uses for mail pipe functionality so that autoresponders behave correctly.* Identification of numerous examples of where expected behavior did not match actual behavior in both the product itself and in the software it relies on, and proposed relevant solutions. One such example of these was an issue with Apache HTTPd which caused documented configuration options to not function as documented.