• Anticipated customer and store needs by constantly evaluating the environment and customers for cues.• Delivered legendary customer service to all customers by acting with a customer-comes-first attitude and connecting with the customer.• Executed store operations during scheduled shifts. Organized opening and closing duties as assigned. • Followed all cash management and register policies and ensured the shift team followed proper cash management practices. • Coordinated with the Human Resource Department all hiring and training of production workers.• Quickly addressed employees who were not meeting expectations. Clearly explained that their experience and skills reflected on their departments and that they needed to perform as part of a team and were subject to the consistent standards of discipline.