Work in E-commerce part of the event venue to support the successful show of customer at BITEC.-Manage E-commerce platform of BITEC both frontend and backed. -Check and distribute all orders through BITEC Online Order website to product owners with correct information.-Collect customer enquiries and report to management on monthly basis.-Respond official email of BITEC Online Order website.-Act as contact person of BITEC to offer product & service for exhibitors during the move-in & show date. -Call to previous customers for updating their exhibition plan and making good relationship. -Coordinate with the web developer about daily problem or issue for improvement.

-Coordinated Brand Owners to gather product information and marketing material for shops in delivery platforms.-Initiated shops in every delivery platforms with correct product information and prices to ready for sale. -Contacted key account of each delivery platform for monthly promotion and update marketing tools.-Reported shop daily sale to finance and management, monthly sale report for accounting about each brand sales. -Managed daily orders from all delivery platform and inform kitchen and deliver to rider. Contacted customer to understand specific requirement.-Organized shop's products base on stock and capability. Figured out daily problem about orders.-Set item code, item name and item description for Point of Sale.-Outlet management, Trained casual cashier staffs, Manged outlet visibility, Stock management, be temporary cashier.-Created document for shop application to every delivery platform.-Administrated shop website to monitor orders and delivery-Managed LINE official accounts of every shop both customer inquiries and broadcast.

-Manage and Administrative of BITEC's E-Commerce website named BITEC Online Order.-Distribute all online orders to each product owner to ensure the product & service will be delivered as request.-Be the first contact person for all BITEC's product & services then link to relate departments. -Response all customer enquiries of the website and instruct basic solution to smoothen user experience. -Summarize customer enquiries from all channels and create monthly report to management team.-Propose new product or service that have sales potential or fulfil exhibitor's need. -Up-selling product & service during events through on-site exhibitor service booth. -Coordinate with web developer about website error on daily basis and highlight the function which should add on for more user friendly both home page & backend page.-Assist international customers for any special requirement.

- Work closely with the manager to inform the project’s ongoing status.- Site inspection for reporting the working progress to clients.- Organizing and maintaining a filing system for smooth and fast data retrievals.- Stock counting and create purchase order for material.- Providing secretarial support for the project team and other administrative support.

- Represented the company for contracting brand owner from varied countries to request product information, budgeting support and proposes the cooperation between companies for increasing sales and key account.- Presented the market report to each brand owner and facilitated the support to be provided. - Organized events for creating the brand awareness to consumer and supporting the current customers. - Approved the direction and layout of advertisement to the artwork team for media publishing. - Forecasted the order quantity of each shipment plus price negotiation with suppliers.- Supported sales team by product presenting, pricing and promotion, contract drafting and other marketing activities to support the increase of sales.- Established excellent after sales services team to satisfy customer’s expectation.

- Handled the enterprise resource planning system-Microsoft XAL in order to perform correctly as required by process department and others. - Interfaced with Head Quarter in Denmark for solving the error of ERP system and request more information about the command for training the team. - Initiated the projects timeline in share database to keep tracking development.- Allocated team to complete individual project within the time limit.- Supervised the individual project and addressed the improvement to the working process. - Centralized person for internal communication to other departments for sharing the project status and harmonizing the work flow which finally created concord to each other.- Reported the projects status to the Danish management which including informs the problem occurred and propose the solution.

- Up sales volume of existing customers and increase more wine or other beverages in customer stock. - Searched for new customer in HORECA business to gain more sales.- Participated in various events for wine selling and demonstrated customers about wine appreciation.