Ashok Prasad Kandel Email & Phone Number

Melbourne, Victoria, Australia

• Providing level 1 support related to hardware, software, computer, and printer-related issues and managing these issues using the Zoho ticketing system.
• Actively responding to the tickets, performing troubleshooting, and escalating unsolved issues to Level 2 technical teams.
• Distribute new-user IT starter package and provide initial user IT orientation.
• Execute asset change tasks and reflect such changes in the appropriate database.
• Troubleshooting Windows, network, drives, and printer issues.
• Setting up and maintaining user accounts, permissions, and access rights in Active Directory and other authentication systems.

Melbourne, Victoria, Australia

• Providing high-level administrative support to the clients by ensuring quality care and guidance
• Adhering to current COVID-19 Screening and testing policies and procedures as directed by the Department of Health (DH)
• Demonstrating strict infection control processes and competent in current PPE practices
• Ensuring accurate documentation in the patient’s application form and relevant reporting to the DH
• Providing proper isolation advice in line with the DH guidelines
• Promoting flow through the testing sits to ensure safe, timely efficient patient-centered care

Melbourne, Victoria, Australia

Objective of the project: - To design and develop a single-page social awareness web application (“website”), which will primarily be focused on allowing clients to create and participate in social causes as well as providing small business owners with to promote their products through digital methods.

Kathmandu, Bāgmatī, Nepal

As the initial technical support contact, I address a range of technical issues, including system and network troubleshooting, user account setup and password management, onsite incident analysis and resolution, and installation and configuration of computer hardware, software, operating systems, and applications on user devices, ensuring efficient.

Bachelor'S Degree, Networking And Cyber Security, Gpa - 6.68

Major core units: *Java Programming *Cyber Security Principles *Database Technologies *Capstone Project *Project Management *Computer.

Professional Year, Information Technology

- Communication and Performance in the Australian Workplace - Entry and Advancement in the Australian Workplace - Internship.

Higher Level (Year 11 And 12), Pure Science, A

Activities and Societies: IQ Test, Sports Activities, and WorkshopsMajor core units: *Physics *Chemistry *Biology *Mathematics *English *.

Slc Level (Year 10), Optional Mathematics And Computer, A

Activities and Societies: Debate Competition, Physical Sports, IQ TestMajor core subjects: *Science *Compulsory Mathematics *Optional.