Aman Preet Saini Email & Phone Number

Bengaluru, Karnataka, India

- Driving project from product implementation phase towards adoption - Ensuring ROI realization and accelerating client’s success by implementing solutions to their core business problems- Establishing industry best practises amongst the portfolio accounts - Custodian of 11 accounts; Enterprise accounts and mid segment. Monthly/Quarterly business advisories to CXOs highlighting key focus areas as per the KPIs- Client Satisfaction and providing value is top priority thus ensuring… Show more - Driving project from product implementation phase towards adoption - Ensuring ROI realization and accelerating client’s success by implementing solutions to their core business problems- Establishing industry best practises amongst the portfolio accounts - Custodian of 11 accounts; Enterprise accounts and mid segment. Monthly/Quarterly business advisories to CXOs highlighting key focus areas as per the KPIs- Client Satisfaction and providing value is top priority thus ensuring 100% renewals (yearly) while actively working towards expansions- Keeping a track of license usage. Ensuring license usage >90% while actively working towards product adoption- Preparing business case studies to be used internally and externally Show less

Bengaluru, Karnataka, India

- Built and Led a team of 8 members managing 4000+ customers- Strategic intiatives involving upsells and increasing customer engagement - Started with an NPS of 48 and reached 72; the best in health tech industry- Collaborated with founders on product, marketing and tech initiatives and mapping customer journey

Bengaluru Area, India

- Co-founded customer ops department alongside founders. - Process building included playbook, training modules, pitch during nascent stage. - Responsible for handling 200+ customers in the first year and 500+ in the second year- Received highest number of customer testimonials. Received company wide appreciation on the best customer service- Collaborated with the product team in mapping out requirements for a new CRM portal other departments on customer stories and… Show more - Co-founded customer ops department alongside founders. - Process building included playbook, training modules, pitch during nascent stage. - Responsible for handling 200+ customers in the first year and 500+ in the second year- Received highest number of customer testimonials. Received company wide appreciation on the best customer service- Collaborated with the product team in mapping out requirements for a new CRM portal other departments on customer stories and interdepartmental processes. Show less

Bangalore

- Core team member of onco and first member of the- One of the top sales performers with the best record in customer experience. - Collaborated on sales playbook, training module and pitch development for sales. - Responsible for training 25+ members of sales team

- B2B role along with being an account- handled 3 accounts and oversaw the implementation of the product- Collaborated on erecting sales and post sales department structure - Collaborated in CRM development with tech team.

Bengaluru Area, India

- B2C role solely directed towards revenue generation. - highest performing team in byjus with team targets reaching 1 Cr a month and individual revenue crossing 3 lacs. - Gained company wide appreciation for bringing the first sale in a pilot project launched in 2016